Job Detail

Duties: The Associate Director of Admissions for Operations will oversee the admissions application processing area, work activities, and related functions, as well as supervise the operations staff. Responsibilities include establishing, implementing and supporting policies and procedures for maintaining student data in the student systems, oversee operations workflow, policy review, quality control and troubleshooting functions, represent department on various University committees and collaborate with numerous departments in determining reporting needs, and provide limited assistance in managing phone calls, inquiries, campus programs and events, as well as other activities assigned.

Qualifications: A Master’s Degree in a relevant field and at least four years professional experience in operations and data systems in an admissions office or other educational or business processing environment required. and excellent verbal and written communication skills required. Experience utilizing technology to manage workflow, excellent technical and computer skills and the ability to utilize query writing software to generate reports required. Experience in employee supervision and leadership and supervisory skills that foster collaboration and effective teamwork required. Preferred Qualifications: PeopleSoft and document imaging systems experience, a successful record of working with a large and diverse student, faculty and staff network, a demonstrated understanding of the mission, culture, climate and environment of a metropolitan university and experience in higher education.

Comments: Review of application material has started and will continue until the position is filled.

Resume Requirements: Submit a cover letter and resume to Debra Samples, Chair, Enrollment Management, The University of Akron, Akron, OH 44325-6217. Electronic submission preferred at dsample@uakron.edu.