FAQ

The fastest and easiest way to request a student parking permit is online! To do so, login to Zipline. Click on the 'Students' tab and you should see the 'Parking' link on the 'Student Services' pagelet. This link will take you to the permit request page. After you request a permit, you should receive the permit at your mailing address about a week before the semester begins. You will only be able to add a permit to your student account until the deadline for that semester. This deadline will generally be about three weeks prior to the start of classes, but the specific date will be published on Parking Services' home page. After this deadline you will have to come to the Parking Office and purchase your permit.

Student permits are mailed just prior to the beginning of the semester. If you do not receive the permit by the first day of school, please come to our office.

Our campus is situated in an urban area, which limits the amount of land that can be utilized for parking. As a result, we must build and maintain many parking decks across campus. The cost of constructing a new deck (we have built two (2) new ones) or performing a complete major renovation (we have completed this for seven (7) existing decks) is approximately $12,000 per space, which is inclusive of all costs, including construction, architect/design fees, project management, etc.

The fact is, in very many cases, the number of credit hours taken is not related to the frequency of a student being on campus. A student taking 14 credit hours may be here just two days per week, while a student taking just 4 credit hours may be here five days a week. Now, this is not always the case, but you really cannot compare frequency of parking on campus to the number of credit hours/classes taken.

All violations are enforced during the first week of each semester. Anyone parking on campus is expected to have their permit displayed on the first day of classes.

If the disability is long-term, ask your doctor if you qualify to receive a disability parking permit from the state. If not, we would be happy to issue you a temporary disability permit, valid only on campus. Please print and read carefully the following form, and then return it completed to us in person to receive your permit.

"One Day" permits can be purchased ahead of time and used at your convenience. Simply leave them blank until you are on campus, and then mark the correct date on one and display it.

Yes, you may appeal any ticket you feel is undeserved. This appeal must be received by Parking Services within 10 calendar days. Visit the fines page for instructions and to download the appeal form.

Students may be placed on academic hold for outstanding fines of $24.00 or more. Anyone parking on University property is subject to vehicle immobilization for outstanding fines of $40.00 or more.

Printed on every ticket is the following text: "If a vehicle has Forty Dollars ($40.00) or more in outstanding parking citations, it is subject to impoundment when parked on University owned/operated property." Every ticket issued is a warning.

If a permit is not displayed in a vehicle, we do not know if that permit is simply in the glove compartment or if it has been lent to another individual for use on campus. If we did not require the permit to be displayed, some would quickly exploit this courtesy.

We accept cash, check or money order, and credit card (Visa, Master Card, Discover) in person. We will also accept check or money order by mail, and the same major credit cards by phone. All NSF checks will cause a $20.00 fee to be assessed. If a second check from the same individual is returned as NSF, we will no longer accept checks from that individual.

Contact our office at 330.972.7213. You will be requested to sign a complaint form, and then we will tow any blocking vehicles that are illegally parked.

The most important step that you can take to insure your vehicle's security is to keep it locked while parked on campus. This cannot be over emphasized. Security alarms may also help to deter theft. Additionally, any items of value, either items within or accessories without the vehicle should be placed out of sight. If you are driving a smaller car, avoid parking next to larger vehicles such as trucks and vans.

If possible, park in a well lit area if you know you will be coming back to your vehicle in the evening. If you call the University Police at 972.7123 an officer will come and walk you to or from your vehicle.

Faculty/Staff may use loading zones for the posted time, or up to 30 minutes if no time limit is posted, by notifying the Parking Office of the type and license number of the vehicle prior to use.

We believe, based upon years of feedback, that a lot designation conversion time of 5:30 best serves the entire campus community.

Level 3 of the North Campus Parking Deck is closed during this time for cleaning. Any vehicles parked on this level prevent our sweeper from cleaning the occupied sections. Numerous signs are posted which prohibit parking on level 3 between the hours of 6:00 PM Sunday evening and 6:00 AM Monday morning.

The key factor in selling the appropriate amount of parking permits is TURNOVER. Student turnover is, on average, 4.5 times per day, or roughly about every two (2) hours. Employee turnover is, on average, 1.5 times per day. If there was a one to one ratio of selling permits to parking spaces, the perimeter spaces would NEVER be used and money would have been wasted even providing these extra spaces and that would be student permit fees.

Students are our primary customer. We also are concerned with the issues that are faced by our faculty and staff. The university does, however, maintain a responsibility to the community. If these parking meters were removed, this would leave only Visitor Lot A for visitors of the university to park without having to come to the Parking Office to purchase a permit.

We are often able to remove snow from the top level of our parking decks. The problem is that sometimes the ramp leading to and from the top level is too slippery to have vehicles go up and down—that’s why it is chained off.

The curb cuts at the parking deck entrances across campus are designed to encourage traffic to slow as it enters and exits the deck. If these curb cuts were wider there would be an increased risk of accidents.

While we would like to do all these projects during good weather because it is easier and faster to complete, there are many stages of the construction process. The initial stages are: architects/engineers need to be hired to develop and design specifications and construction cost estimates, advertisement for pre-bid and bid meetings, the bid opening, and then the approval of the low bidder by our Board of Trustees. This process can vary significantly from a schedule and time standpoint, from two to six months, depending on the complexity of the work.

Contrary to some misconceptions, 82% of our revenue comes from the sale of student parking permits. Parking Services receives no state funds nor any monies from your general fees. The cost of manpower and equipment to monitor and control our parking lots and decks equals or even exceeds the revenue generated.