Consulting Services

Taylor Institute for Direct Marketing
Consulting Services

To discuss your research needs and how we might serve you, contact us at taylor.cba@uakron.edu

Qualitative research services provide non-quantitative explorations of customer motivations and feelings as well as their buying behavior patterns. This form of exploratory research can be achieved through the use of focus group studies that are led by our skilled moderators in the exploration of a chosen topic, issue or problem. Unstructured one-on-one in-depth probing interviews can also be used to delve into less defined topics and issues. The final qualitative approaches to research are the projective tests that have been developed to obtain information regarding true feelings, meanings, and motivations behind participant attitudes and behaviors.

Consulting Services
Include...

  • Word-of-Mouth Marketing
  • Customer Satisfaction and Retention
  • Marketing for Small Business
  • Non-Profit Marketing
  • Cause Marketing
  • Market Segmentation Strategy
  • Business Negotiations
  • Consumer-Oriented Marketing Research
  • Economic Development Research
  • Non-Profit Program Assessment
  • Survey Research
  • Qualitative Research
  • Social Media Marketing
  • Strategic Planning; Ideation & Development
  • Branding and Brand Management
  • Media Evaluation and Selection
  • Marketing Message Processing
  • Customer Relationship Management
  • Sales Force Management
  • Cross Cultural Marketing

Contact us at:
taylor.cba@uakron.edu

The University of Akron

Akron, OH 44325
Phone: 330-972-7111
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