Whether you are a novice or have some experience as an auditor, you will benefit from learning to audit to the requirements of ISO 9001:2008. Hands-on activities and simulations in this program include auditing terms and definitions, the process model, the process audit versus the system audit, audit skills and techniques, planning, performing and reporting the audit, and the corrective action process.  Class will meet October 10, 15, 17 and 22.