Clients are informed of the nature and limitations of services
Clients provide written consent for treatment, during the first appointment.
Clients will be treated with respect and dignity, and may express their personal concerns in a safe, comfortable environment
Clients have the right to read/review their clinical records at any time (during scheduled times when a trainee and/or supervisor is present in case questions arise).
Clients may speak with a supervisor if requested.
Clients may receive a referral for different or additional services if the main concerns cannot be resolved (due to the nature of the training facility and its scope of practice).
Clients have the responsibility to attend and participate in scheduled counseling sessions
Clients shall cancel appointments at least 24 hours in advance. If repeated absences occur, after attempts of contact have been made cases may be closed and/or a referral provided. .
Counseling sessions may be discontinued if clients arrive under the influence of alcohol/drugs or if aggressive behaviors occur.
Clients shall sign a written consent before information may be released (to themselves or others) unless: (a) the client is at imminent risk of physically harming themselves, another identified person, or an identified structure, (b) child/elder abuse or neglect is suspected, or (c) the release of clinical records is court-ordered.
Clients may request copies of a Discharge Summary or a letter attesting to sessions attended at no charge. Additional information is charged at 20 cents per page.