Meal Plan FAQ

When can I start using my Dining Plan? 

All dining plans go into effect on Sunday (brunch) prior to the 1st of the semester and end with lunch on the Friday of exam week.

Can I use my Dining Plan during academic breaks?

Dining Plans are not available during breaks. - Thanksgiving, Winter / Spring / Summer Breaks

What if I want to change my Dining Plan?

If you find that the dining plan you selected is not working for your schedule or eating habits you may go to any of our Zip Card Offices at any time during the first 4 weeks of the semester and have it changed. Any changes after the first 4 weeks can ONLY be upgrades. Dining plan changes are updated on a weekly basis.

Where can I purchase a Dining Plan?

You may purchase a dining plan at any time during the semester by visiting our Zip Card Offices to fill out an Option Dining Plan Contract.

Can I cancel my Dining Plan?

If you are in the Residence Halls, you may NOT cancel your dining plan. The only way your dining plan may be canceled is if you move out of housing.
-Moving out of housing will NOT automatically cancel your dining plan.
-To cancel your dining plan, please visit our Zip Card office to complete a form.
-All cancellations must be received prior to the 12th week of the semester.

Can I get a refund?

Refunds are not available for unused meals or dining dollars.

For questions/concerns regarding dining plans call 330-972-6905