Distributed Technology Services (DTS) provides leadership in planning, development, implementation, and support services for distributed computer systems, hardware and software for the university's ubiquitous computing environment. DTS also maintains the kiosks and handles all problems related to their operation.
DTS provides departmental consulting and technical support for PC and Macintosh computers and for the University standard software applications.
To provide efficient and prompt service, the campus is divided into ten technology zones (listed by building), with a Technology Specialist assigned to each zone. Additionally, DTS provides the administration and technology support for The University of Akron's laptop initiative, Technology Without Boundaries.
Computer Repair Services is the repair facility for most University-owned computing equipment as well as the warranty vendor for computing equipment purchases through Computer Solutions, the campus computer store.
Computer Lab Services maintains the ITS Division's General Purpose Computer Labs located in CAS 103, the Training Center located in the Computer Center 141, Bierce Library 61, 279 CLS also maintain three Mobile Laptop Checkouts located at the Student Union Information Window, Bierce Library Laptop Checkout, ASEC Library Laptop Checkout. CLS also maintains mobile teaching labs in Leigh Hall, and Zook Hall.
The Technology Zones are occasionally adjusted to better accommodate the needs of the campus community. If your area or department is not listed, contact Neal L`Amoreaux at 330-972-7535.
The University has purchased campus licenses for software from Microsoft, Autodesk, Apple, SPSS, SAS, McAfee and other vendors. You can see all available campus software that can be installed on a University-owned machine by filling out the Campus Software Request Form. After filling out the form and clicking submit, a Footprints work order will be opened and DTS will deploy the software to your computer.