


Using cloud technology, The University of Akron has expanded lab access for some computer applications to all students and faculty. This “always on” environment means you can access these programs at any time using any device.
As of now, University of Akron students can access five statistical and engineering programs. More are planned for the future. Current offerings are:
At present there are 100 desktops available. If you can't get in, you will get a message saying there are "no desktops available". You will need to check back later.
When working in the virtual lab and saving your work, save it to the "Client C drive", which is your computer.
Do not save to just the "C" drive, the first choice avialable in the drop down list. That is a virtual space and your work will be lost when you log off.
You can also save it to a USB key or other mobile device
When you are finished working in the virtual lab you need to log off of the virtual machine like any other physical machine by click on the start button in the lower left hand corner of the machine and clicking log off or shutdown.
Clicking the Disconnect at the top of the screen in the Citrix Menu Bar will place the machine in a bad state and you will have to wait for up to sixty minutes in order to get back into the Virtual Lab.
If you receive a ICA 1030 error message when trying to re establish a connection you will have to wait sixty minutes in order to log back into the Virtual Lab this is due to clicking Disconnect in the Citrix menu and not shutting the machine down correctly.
To access the cloud applications from University laptops located in Bierce Library and the Student Union, click on the cloud ICON and sign into the virtual lab.
Personal computers: to access the virtual lab, you will need to install Citrix Receiver. Begin by accessing the Citrix web site and follow the links for Windows, Mac, or Linux.
You can review the download instructions using one of the PDFs below.
Once the Citrix Receiver is installed, you can access the virtual lab through by clicking on the following link: https://labs.uakron.edu/index.action
You can also access the virtual lab through ZipLine.
If you need assistance with the Virtual Lab, contact the Zip Support Center at 330-972-6888 or zipsupport@uakron.edu.