About routers, gaming systems, wireless printers and more

Related: Having trouble connecting to UA's network?

Connecting routers

Do not connect port-sharing equipment (routers, etc.) to the network. When misconfigured, the devices can interfere with the normal operation of the network.

At present, there is a two-minute window in connecting devices. If you unplug your laptop and plug in a game console right away, the monitoring software for the port may interpret that activity as multiple devices.


Wireless printers

Wireless printers generally do not support WPA2-Enterprise. (WPA2-Enterprise is the security mechanism we use to ensure your wireless privacy.)

We recommend that you disable wireless on all printers. Use a wired connection instead.


Does UA throttle bandwidth?

UA has policies in place to allow for the equitable sharing of the available bandwidth.

At times of high load, these policies can limit the use of non-academic and non-mission-critical applications. This allows bandwidth to be redirected to academic and mission-critical uses.

[Note: The term "throttle" is inaccurate. UA does not "throttle" any sites. What is happening is the available bandwidth is being redirected as necessary to meet academic and mission-critical uses.]


How should I connect my game system?

Use the wire. Gaming systems are supported on Ethernet (wired) jacks. Like wireless printers, current consoles do not support WPA2 Enterprise, the security mechanism we use to ensure your wireless privacy. 

Important! At present, there is a two-minute window in connecting devices. If you unplug your laptop and plug in a game console right away, the monitoring software for the port may interpret that activity as multiple devices and the port may be disabled. If this happens, call the Support Desk at 330-972-6888.


Peer-to-peer file sharing

Peer-to-peer file sharing of copyrighted materials is prohibited. Mechanisms are in place to limit the use of common file sharing protocols. This is a requirement of the Federal Higher Education Opportunity Act (http://www.educause.edu/library/higher-education-opportunity-act-heoa). Generally, legitimate files available on peer-to-peer networks are also available via direct download.


Ports in residence halls

Residence Halls should have one port per resident in a room and cable TV drop per room. Phone drops are available on request.


Help is available

For help, contact the Support Center at 330-972-6888 or visit us at The MediaTech Services Desk in Bierce Library.


Computer repair

Computer repair services. Now requires a $25 fee paid on your ZipCard at the time your drop off your computer.