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Turning Technologies Support

Faculty or students in need of Turning support can send their inquiries to:

Someone is available to assist 7am to 9pm EST, Monday through Friday.

Turning Technologies Documentation - Students

If you are having difficulty with your clicker or ResponseWare, please come to Leigh Hall 511 or 506 so that we can assist you. We are available weekdays 8a.m. - 5p.m.

Turning Technologies Documentation

TurningPoint Cloud is an Audience Response software package offered by Turning Technologies, allowing you to respond to polling questions in classroom lectures.


Important: You must follow these directions precisely. Failure to do so will result in the inability to use your device.

Step 1: Purchase a Turning license or Clicker from the bookstore on campus.

  • If you have a smart device (iPhone, iPad, Android, or BlackBerry) or a laptop and your instructor will allow you to use it in class, you will need to purchase only a Turning license from the bookstore on campus.
  • You will then need to download and install the free app for your device. Guides are available on The University of Akron’s clicker support site.
  • If you are using a laptop, you only need to log into the ResponseWare site after creating an account.
  • If you do not have a smart device or your instructor does not allow the use of a smart device in class, you will need to purchase a clicker. The clickers are sold with an included Turning license.
  • When you have your clicker or Turning license, you will need to register it to your course in Springboard.

Important: You MUST go through Springboard. There are more details about this in Step 2.

Step 2: Follow these instructions to add the Turning license and Clicker to your course. (Video Guide)

Step 3: Use ResponseWare on your device.

Step 4: Redeem your rebate.  

  • Remember to redeem your $15 rebate through Turning: https://rebates.turningtechnologies.com. The rebate code is: rUak15 (The U is capitalized and 15 are numerals).
  • If you have a previously used eInstruction (CPS) clicker, you can trade it in to the bookstore for a $7.00 gift card that can be used for purchases in the bookstore.

Additional Guides:

The University of Akron

Akron, OH 44325
Phone: 330-972-7111
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