Frequently Asked Questions - Office 365

Office 365 Education for Students is an Office 365 plan that is available for free to students who attend The University of Akron. This plan allows students to install Word, Excel, PowerPoint, Outlook, and OneNote on up to 5 PCs or Macs and Office apps on other mobile devices including Windows tablets and iPads®. The plan also includes 1TB of OneDrive storage (formerly called SkyDrive), managed by the school, and students can edit and collaborate using Office Online.

Schools qualify for this benefit when they have licensed Office institution-wide for their faculty and staff through Microsoft’s Volume Licensing program and are enrolled to allow students to sign-up directly with Microsoft. The University of Akron has met these requirements. Active full- or part-time students at qualifying schools are eligible if they:
* Have a school-specific email address provided by the school (for example, zips.uakron.edu) that can receive external email
* Are of legal age to sign up for an online offer individually (13 years old)
* Have Internet access

If you are eligible, you can use the plan until you graduate or are no longer enrolled at a qualified school. Student eligibility may be re-verified at any time. At expiration, the Office applications enter a reduced-functionality mode, which means documents can be viewed but it isn’t possible to edit or create new documents. In addition, online services associated with the school email address, for example Office Online and OneDrive, will no longer work.

This account is associated with The University or Akron and should be used for school-appropriate content, such as homework and schoolwork.

Office 365 Education for Students and Faculty/Staff is licensed for use only by the eligible students, faculty and staff at The University of Akron.

To install Office 365 Education for Students, your PC or Mac must meet the minimum system requirements:

  • Computer and processor: 1 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2
  • Memory: 1 GB RAM (32-bit); 2 GB RAM (64-bit)
  • Hard disk: 3.0 GB available disk space
  • Display: 1366 x 768 screen resolution
  • Graphics: Graphics hardware acceleration requires a DirectX 10 graphics card.
  • Operating system: Windows 7, Windows 8
  • Browser Supported browsers for Office 2013 and Office 365 (includes browser requirements for using Apps for Office and Word video playback)
  • .Net version: 3.5, 4.0, or 4.5
  • Other: Internet functionality requires an Internet connection. Fees may apply.

Multi-touch features require a touch-enabled device. All features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device. New touch features are optimized for use with Windows 8.

Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity: www.office.com/products.

If you’re experiencing issues trying to install Office on your PC or Mac, see Troubleshoot Office installation with Office 365 for business.

You may also contact the Support Desk at 330-972-6888 for assistance with Office 365.

Atomic Learning provides training for Office 365 for students, faculty and staff. To access the training:

  • Log in to My Akron
  • Click the Technology Support tab
  • Click the "Atomic Learning" link located under the Computer Software Help heading

Office 365 Education for Faculty is a free Office 365 plan available to all faculty and staff at The University of Akron. This plan allows employees to install Word, Excel, PowerPoint, Outlook and OneNote on up to 5 PCs or Macs and Office apps on other mobile devices including Windows tablets and iPads®. The plan also includes 1TB of OneDrive storage, managed by the school. Employees can edit and collaborate using Office Online.

Schools qualify for this benefit when they have licensed Office institution-wide for their faculty and staff through Microsoft’s Volume Licensing program and are enrolled to allow students to sign-up directly with Microsoft. The University of Akron has met these requirements. Active full- or part-time faculty and staff at qualifying schools are eligible if they:

  •  Have a school-specific email address provided by the school (for example, uakron.edu) that can receive external email
  •  Are of legal age to sign up for an online offer individually (13 years old)
  • Have Internet access

You can use the plan as long as you work at the University of Akron. Eligibility may be re-verified at any time. At expiration, the Office applications enter a reduced-functionality mode, which means documents can be viewed but it isn’t possible to edit or create new documents. In addition, online services associated with the school email address, for example Office Online and OneDrive, will no longer work.

Using a web browser, navigate to http://portal.microsoftonline.com and enter your University of Akron email address. Once you tab out of the email ID, the browser will re-direct you to The University of Akron's page where you will be propted to enter your University of Akron email address and password.

A tutorial is available to demonstrate this process. If you experience problems logging in, contact the Support Desk at 330-972-6888.

Visit the Office 365 support page for Android phone.

Visit the Office 365 support page for Apple devices.

OneDrive (formerly SkyDrive) is a file hosting service that allows users to upload and sync work files to a cloud storage and then access them from a Web browser or their local device. Currently, each user has 1 TB of storage.

No - faculty and staff should not use Office 365 Pro Plus on their work computers.  The University of Akron already provides a desktop version of Microsoft Office on all university-owned computers.  Office 365 Pro Plus is strictly to be used by faculty and staff on their personally-owned computers. 

Office 365 Pro Plus is NOT a replacement for your desktop version of the Microsoft Office suite on university-owned equipment.