ATTENTION! PLEASE READ!

The software you are about to install will allow a University of Akron ZipSupport representative to remotely connect to your computer.

The representative will be able to control your keyboard and mouse and see what is displayed on your computer screen.

If at any point, you wish to terminate the session, Press the DISCONNECT button on your screen.

If you feel that ANY ZipSupport representative has acted inappropriately, Please terminate the session immediately, and call the ZipSupport manager, Holly Mothes at 972 7690 to report the issue.

The End user is responsible ensuring that their data is backed up in a secure location. ZipSupport and The University of Akron are not responsible for data loss. This software opens a connection through a third party system in order to establish a connection. The University of Akron does not have control of this server. It is theoretically possible for that third party server to intercept the communication, however, Crossloop assures that the communication is secure.


I would like to install the software (CONTINUE)


I do NOT want to install this software (Do NOT install)