Examsoft Frequently Asked Questions

Will my test be offered with ExamSoft?
The professor has the choice to offer each exam with or without ExamSoft. Once the faculty member authorizes use of ExamSoft then the student has the choice to use ExamSoft or not.

Do I have to use ExamSoft to take my exam?
No, at this time, all professors offering ExamSoft also provide that you can write your exam answers in the "Blue Book" if you wish.

What are the minimum computer requirements for use with ExamSoft?
They are listed at https://www.examsoft.com/akronlaw

If it is already installed on my computer, i.e. I used it last semester, do I still need to do this?
Or
Do I have to register Soft test every semester?
Your copy of ExamSoft will be good for the entire school year. You will need to install ExamSoft in the fall and it will be good until the following August. All accounts are deleted August 31 each year.

Can I change my password?
Go to https://www.examsoft.com/akronlaw 
Log in with your University ID number and Examsoft password 
Click Change Account Info
Enter new password and confirm it
Click on Save

Can two students share the same computer throughout the finals period?
NO, you must have your own working computer.

Can I borrow a laptop from the Law School to take my exam on ExamSoft?
No, there are over 500 Law Students and we don't have that many laptops.

How long do I have to take my exam?
Your professor will tell you that before the exam. Each course can be different.

I missed the Exam download deadline, can I still use ExamSoft?
No, we will not extend the deadline. All the exams are still available in written form on the Blue Book.

When do I have to upload my exam? 
We would like you to do this right after the exam. You have until 11:00 A.M. the next business day to upload, but your computer holds the only copy of your exam answer until you upload it to the ExamSoft server.

My exam did not upload after the test. What can I do?
Bring your computer to the Law Technology Support Center and we can plug you into a hardwired connection.   

Can I do a makeup exam?
You must schedule it with the professor. You may use ExamSoft for the makeup exam if you have the exam downloaded and you take the exam during the regular week of exams. If you can't use ExamSoft because of timing, you should work with your professor to explore alternatives, if any. Otherwise you will need to write using the Blue Book.

What happens if my computer dies in the middle of my exam?
Reboot the computer. ExamSoft should restart and ask for an activation code. Call x5119 from the phone in the room and a law school technician will come and enter the activation code so you can continue. If your computer fails to restart notify the professor. The technician will take your laptop and extract your partial answer file and upload it to the server. You will finish your exam using the Blue Book. Pick up your laptop in Law 153 after the exam.

Who do I contact for troubles with ExamSoft?
You can email questions and problems to law-support@uakron.edu.
You can call 330-972-5119. We may set up an appointment for you to bring your laptop to Law 153.

What are the risks that can be associated with using ExamSoft? 
There are various risks associated with using ExamSoft. You are responsible for assuring that you are fully prepared to use ExamSoft on the day of the exam. If you have not fully followed instructions or failed to download the latest updates to ExamSoft, you may experience delays in starting ExamSoft, and you may be unable to use it at all 

There is the possibility that your exam answer on your laptop could get corrupted/lost before you upload it at the end of the exam. You would not have any record of your exam. ExamSoft saves your exam every 60 seconds as you are typing. The longer you wait to upload the exam the greater the risk.

If you spend time trying to get your laptop working after a malfunction, you are taking time away from writing your answers. This may have a detrimental effect on the grade you receive. If you have a problem with a computer during an examination and think you deserve additional time, you must have your instructor’s permission for additional time right then and there. You cannot expect that time lost during the exam while working on a computer problem will be considered later in how your examination is graded

Failure to adhere to the ExamSoft rules could result in disciplinary action