Frequently Asked Questions
- Borrowing and Renewing
- Can government documents be borrowed?
- Can I checkout a journal?
- Can media (AV) items be borrowed?
- Can media (AV) items be renewed?
- Can OhioLINK items be renewed?
- How can I get books and/or articles not available at UA libraries?
- How do I find out the status of my ILLiad request(s)?
- How do I get materials from the NE Regional Depository?
- How do I renew books and other materials?
- How long do ILL book requests take?
- How much do ILL requests cost?
- I lost a library book. What should I do?
- What are course reserves?
- What are the loan periods for books and other materials?
- What is ILLiad?
- What is OhioLINK?
- What is the Web address for ILLiad?
- Where do I go to pay library fines?
- Where do I pick-up my OhioLINK requests?
- Who is allowed to request items using ILLiad?
- Computers and Printing
- Can I print from my personal laptop?
- Can information from microfilm or microfiche be copied?
- How can I get wireless internet on my personal laptop?
- How do I make copies and print without a Zip Card?
- How do I make copies at the library?
- How do I print .PDF files (Adobe Acrobat files)?
- How do I print at the Bierce library?
- How do I print my Speech Class certificate?
- How do I save files to my ZipSpace?
- How do I unzip compressed ICPSR files?
- How much does it cost print/copy?
- Is color photocopying available at Bierce Library?
- Is color printing available at Bierce Library?
- Is there a scanner for patron use in Bierce Library?
- What is Zipspace?
- Where are the photocopiers located at the Bierce Library?
- Where do I go to get a laptop in Bierce Library?
- Conducting Research
- How do I find an article?
- If the library is closed and I need research help, what can I do?
- What are regulations? How are they different from laws?
- What is "KnowItNow"?
- What is ICPSR?
- What kinds of materials can I find in the government documents collection?
- Where can I get more help with ICPSR?
- Where do I go to view media (AV) course reserves?
- General Information
- How can I find a job in the Libraries?
- How do I get to Bierce Library?
- Is fax service available at Bierce Library?
- My UAnet ID isn’t working. What should I do?
- What are the library's hours of operation?
- What if I forget my UAnet password?
- What is my "barcode" and where can I find it?
- What is the Bierce Library Learning Commons?
- What is the Web address for Springboard?
- When is the Bierce Einstein Bros. Bagels open?
- Where are the restrooms located at the Bierce Library?
- Where can I get tutoring in campus for Math, Writing, and Sciences?
- Where is Audio-Visual Services located?
- Where is the Bierce Coffee Shop?
- Where is the Bierce Reserve Room?
- Where is the Curriculum Center?
- Where is visitor parking?
- Library Collections
- How are circulating books organized in the Bierce Library?
- How is the government documents collection arranged?
- Is there a fiction section ("fun" books) in Bierce Library?
- What do I do if a book says "available" online, but it isn't on the shelf?
- What kinds of materials are held in the microforms area at the Bierce Library?
- What sort of materials are located in the Curriculum Center?
- Where can I find current periodicals and journals at the Bierce Library?
- Where is the government documents collection located?
- Where is the Music collection located?
- Library Services
- How are articles requested through Interlibrary Loan delivered?
- How do I add money to my Zip Card?
- What items can be purchased from the Circulation Desk at the Bierce Library?
- Where do I go if I need help with microforms at the Bierce Library?
- Where is Lost & Found at Bierce Library?
- Using Resources
- Are community members able to borrow materials and use library services?
- Are UA alumni able to use library research tools and borrow materials?
- How do I know which machines read microfilm and which read microfiche?
- What is my UAnet ID used for?
- Who can access ICPSR data sets?
- Who can access my Zipspace?
- Who has Zipspace?