Frequently Asked Questions

FAQ's

• What is the refund policy for professional development programs?
• What if my course is canceled?
• Do you send a confirmation of my registration?
• What is a CEU?
• Will I receive a grade?
• Weather Advisory Information
• TAKE 3 PRICING

What is the refund policy for professional development programs?
If a professional development program is canceled by the Medina Center, a full refund will be issued. Withdrawal requests received up to three business days prior to the first class meeting will result in a full refund, less a $15 processing charge, or an opportunity to transfer to another course. No refunds are issued after the start of the class. Refunds for professional development programs are determined by the date the withdrawal request is received.

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What if my course is canceled?
In the event of a course cancellation or change, you will be notified by phone or mail. Transfers to other courses may be available. The Medina County University Center reserves the right to change instructors and to cancel or reschedule a program in the event of insufficient enrollment or unforeseen circumstances. Information in the catalog should not be considered a contract between students and the Medina County University Center.

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Do you send a confirmation of my registration?
All registrations will be confirmed upon receipt of payment. Confirmation will include a map and credit card receipt, where applicable. If you have not received confirmation three days prior to your class, please call us at 330-721-2210.

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What is a CEU?
Continuing Education Units (CEUs) provide a measurable record of course participation in professional development programs. Each CEU is equivalent to 10 class hours (10 hours = 1.0 CEU) and is expressed to the nearest tenth. This unit of measurement has been adopted nationwide by continuing education programs. There is no additional charge for CEUs.

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Will I receive a grade?
You will receive a certificate of completion if you attend 75 percent of the program and complete all program requirements. No grades are given. Your permanent CEU record is maintained by our office. A transcript is available for a fee of $4.

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Weather Advisory Information
Should it be necessary for the Medina County University Center to cancel classes due to severe weather or other unforeseen circumstances, closing information will be broadcast by area radio and television stations. When conditions are threatening, turn to your local stations for news or call 330-972-SNOW. The closing of the Akron campus does NOT mean that classes at the Medina Center are canceled. Listen carefully for the notice to include the Medina Center as being closed.

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TAKE 3 PRICING – This customer appreciation ten percent discount is available on most classes listed in this professional development course brochure when you:

• Enroll in three different classes
• Enroll with two other people in the same class
• Enroll with two other people in different classes

When the total adds up to three, you save!

You’ll receive the Take 3 Fee when you register if the number of classes or the number of people enrolling at the same time totals at least three. Some Exceptions Do Apply.

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Registration is simple and easy! To register for any Professional Development course at MCUC, please click here!

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