Student Referrals: Help a Zip

Help a Zip: An early alert system for your student concerns

Know a student who is having difficulties? Let us know about it here, and we'll alert campus professionals who will intervene and offer support.

Examples of issues that can be reported include:

  • missed assignments,
  • poor grades on exams, assignments and projects,
  • poor attendance,
  • personal problems and
  • financial issues.

Make a referral

Refer a student

Faculty members are critical to student engagement and success.
Please talk to students with whom you have concern, in addition to alerting our team of professionals by way of this service.


Online training to help students in distress

UA faculty and staff are invited to take the "Kognito: At Risk" online training before Sept. 30. The training will help you:

  1. Identify students experiencing high levels of distress
  2. Approach and discuss your concern with a student in distress
  3. Make an effective referral to support services (if necessary)

If you previously accessed this program but haven’t had the time to use or complete it, use the  link and enrollment key below.

  1. Go to Kognito: At Risk
  2. Go to Access Training
  3. Enrollment Key: ohio345

If you have trouble accessing the training, contact Juanita K. Martin, Ph.D., at 330-972-7082 or juanita@uakron.edu.

Report a concern about a student

If you have a concern about a student that may negatively affect the learning environment and pose harm to the health, welfare or safety of anyone, notify the CARE Team (Crisis Assessment Referral Evaluation Team).Make a referral online. About the CARE Team.

List of services available to students

The University offers an array of free services to help students adapt to the rigors of college life. See the list.

PDF icon Academic and personal resources


Program contacts:

Nancy L. Roadruck
Assistant Vice President for Student Success
Division of Student Success
330-972-7979 or nancy5@uakron.edu