As we advocate for and educate our students on their rights and responsibilities, we want to ensure that our methodology is both respectful and accommodating to the students who take part in our services.
We value our students opinions so highly that we encourage all students who meet with us to share their opinion of our customer service delivery. At the conclusion of every meeting students are able to complete the 31-question "Student Voice Survey."
Here is what 183 students who volunteered to participate had to say about SJA during the 2008-2009 academic year:
Were there any aspects of the judicial process you appreciated?
"Being understanding with my first offense."
"I really appreciated how I was treated and how they gave me a chance to explain what happened."
"I was happy to see I was treated with respect and as an adult."
"It was in a calm, informal type of atmosphere that helped you relax more."
"It was very personable and respectable. The staff was well mannered and very professional."
"I appreciated the fact that I was able to tell my side of the story."
"I appreciated how knowledgeable and nice the staff was. I knew I messed up and I was not being yelled at for my actions, but rather spoken with to come to a conclusion."
"Thank you for the second chance."
Community Service Questions
SJA clearly explained the fact finding meeting process:
I was given the opportunity to explain my actions:
The available options for resolving the disciplinary matter were easy to understand:
The SJA staff answered all of my questions:
I was treated with respect during the process:
Is there anything you would change about the judicial process?
The Hearing Board Process
The hearing board process was clearly explained to me:
I was given sufficient time and resources to prepare for the hearing:
SJA provided me with the support and information necessary to prepare for the hearing:
The appeal process was clearly explained to me:
Student Reflection on the Conduct Process
Do you believe you will change your behavior as a result of your involvement with SJA?
"I didn't know before that my actions outside of school could affect me in school. I know to think about my actions before I engage in them next time."
"I made a mistake and was luckily forgiven. You learn from mistakes and better yourself for them."
"I realize my mistakes and take full responsibility for my actions. I believe my incident was a wake-up call for me to get my priorities straight in life."
"I will become more aware of my surroundings and also think more thoroughly about my consequences of potential choices in the long run rather than just the initial outcome."
"I will certainly be more conscious of the decisions I make and the consequences that follow."