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Office of Student Accounts

Billing and Payments

We provide eBills and real-time access to your account. Many of your bill payment actions take place online: check My Akron for the most up-to-date account information.


Pay my bill

Go to the Finances section of your Student Center in My Akron to view and pay your bill.


View your account in real time

If you make changes to your class schedule, or you are expecting financial aid payments, you may want to view your account in real time.

  • Log on to My Akron and go to the Finances section of your Student Center to view your current account.

Review your eBill

Your eBill is a snapshot of your bill that is stored online for you to print, if necessary. You will receive an e-mail notification when your eBill is ready to view, so check your UA e-mail account regularly.

  • To view your eBill, log on to My Akron and go to the Finances section of your Student Center. You can view your eBill here, and make a payment online through CASHNet.

Learn about payment options

We offer several options for you to pay your bill.

Authorize someone to make a payment on your behalf

You can authorize other users to make a payment on your behalf through My Akron. The authorized user can also submit their e-mail address to receive notification when a new eBill is generated and ready to pay.

Due dates

Review due dates and make your payment on time to avoid late fees.

  • Due Dates shows when tuition and fees are due, including Installment Payment Plan due dates.

    Avoid late fees and holds that prevent future registration and transcripts

    If you don't plan to attend, you should drop your classes right away to avoid financial responsibility. Learn how to drop classes.

    • UA reserves the right to drop your classes if you have not arranged payment. Learn about payment options.
    • A late fee of $50 will be charged if payment is not received by the due date.
    • A late fee of $30 will be charged for late installment payments, if you're on the Installment Payment Plan.

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    Student Accounts

    Mailing address for payments:

    University of Akron
    Student Accounts/Bursar
    P.O. Box 2260
    Akron, OH 44309-2260

    Contact us:

    Phone:
    Fax:
    E-mail:
    In person:
    330.972.5100
    330.972.2082
    cashier@uakron.edu
    Simmons Hall Lobby
    (show on map)

    Hours

    Fall and Spring

    Monday 8 a.m. - 5 p.m.
    Tuesday 8 a.m. - 5 p.m.
    Wednesday 8 a.m. - 5 p.m.
    Thursday 8 a.m. - 5 p.m.
    Friday 9 a.m. - 5 p.m.

    * During the first week of the term, we offer extended cashier window hours only:

    Monday 8 a.m. - 7 p.m.
    Tuesday 8 a.m. - 7 p.m.
    Wednesday 8 a.m. - 7 p.m.
    Thursday 8 a.m. - 7 p.m.


    Summer

    Monday 8 a.m. - 4:30 p.m.
    Tuesday 8 a.m. - 4:30 p.m.
    Wednesday 8 a.m. - 4:30 p.m.
    Thursday 8 a.m. - 4:30 p.m.
    Friday 9 a.m. - 4:30 p.m.

    * During the first week of the first summer session, we offer extended cashier window hours only:

    Tuesday 8 a.m. - 6 p.m.
    Wednesday 8 a.m. - 6 p.m.


    Payment Questions

    What is eBilling?

    The eBill is a snapshot in time that is being stored online for your convenience to view or print if necessary.

    How do I view my eBill?

    Students and authorized users will receive an e-mail when their eBill is available to view. To view your eBill go to My Akron and navigate as follows: 

    1. Enter your UANet ID and password
    2. Click on the "My Experience" Tab 
    3. Click on the "Student Center" Icon 
    4. Scroll Down to "Finances" 
    5. Click on "make a payment/view ebill" 
    6. Click on "continue to Cashnet" 

    Please refer to Student Center Self Service Tutorials for more detailed instruction.

    Can I get a paper bill instead of the eBill?

    All active students will receive an eBill. If you want a paper copy of your bill, you may log onto CashNet (through My Akron) to print a copy of your bill. Students may use any of the computer labs on campus to print a statement.

    Where can I view an itemized breakdown of my eBill?

    The eBill is a snapshot in time and does not list the fees in detail. To view an account breakdown:

    1. Log in to  My Akron 
    2. Enter your UANet ID and password 
    3. Click on the "My Experience" Tab  
    4. Click on the "Student Center" Icon 
    5. Scroll Down to "Finances" 
    6. Click on "Other Financial" dropdown box and select “Account Activity” 
    7. The itemized charges will be listed by date 

    I am having trouble logging in to My Akron. What can I do?

    If you cannot login to My Akron, you may need to reactivate your ID and password by contacting the help desk at 330-972-6888.

    Will you automatically bill my credit card each semester?

    All credit card payments must be authorized individually. We will not automatically bill your credit card or checking/savings account.

    My bill says "Anticipated Financial Aid." What does that mean?

    Anticipated Financial Aid can be any grants, scholarships, or loans you may be eligible for as indicated on your Financial Aid award. Anticipated Financial Aid does not mean that all options listed will automatically be applied to the student account.

    Learn more about financial aid.

    Why hasn't my financial aid disbursed?

    Your financial aid disbursement depends on your enrollment and if you have completed all the necessary steps to complete your financial aid.

    Loans are applied to your student account provided you have:

    Important Note: Anticipated Aid is based on full time enrollment.

    Learn more about financial aid.

    I'm on the Installment Payment Plan. Why does my bill show that it's been paid?

    If you have a payment plan contract for this term, fee charges may appear "paid," but the charges are transferred to your payment plan account. Credits will apply to future payment plan charges or new charges.

    How can I view or print my account balance and detail?

    For a real time, up to date, summary of your account balance, go to My Akron and navigate as follows: 

    1. Enter your UANet ID and password 
    2. Click on the "Student Center" Icon 
    3. Scroll Down to "Finances" 
    4. Click on "Account Inquiry" 

    Please refer to Student Center Self Service Tutorials for more detailed instruction.

    How can my parent or other authorized user view my eBill?

    Students sign into their eBill account through My Akron and set up their authorized user. A login name and password, assigned by the student, is used as security to view the eBill. The authorized user can also have an e-mail address added to their profile so that an email notification will be sent when a new eBill is generated. It is the student's responsibility to give the authorized user their login name and password (please keep in mind that the system is sensitive to the case (upper or lower) of each letter of the login name and password). The student also has the ability to cancel access at any time by signing into their eBill account and deactivating the authorized user's login.

    Learn more about authorized users.

    What happens if my payment is made after the due date?

    You will be prevented from future enrollment and denied transcript requests until payment is made in full. You may also be charged a late fee.

    The University of Akron is required by law to forward seriously delinquent accounts to the Ohio Attorney General’s Office for collection which would mean additional collection costs. To discuss payment arrangements on an account forwarded to the Ohio Attorney General Office, please contact them directly at 888-665-5440.

    The University of Akron

    Akron, OH 44325
    Phone: 330-972-7111
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