Organizational Citizenship is the practice of discretionary behavior that promotes efficient and effective functioning of an organization. Organizations typically have few identified “leaders” amongst many “followers”. Organizational Citizenship explores how those “followers” and “leaders” can instead be a steward of leadership by becoming an organizational citizen. The information and techniques that are discussed and practiced can be applied to any organization that you are or will be a member of, helping you to be an effective leader when you are not in a defined leadership role.
Participants who attend this session will: