FAQs

How do I pay?

Payment must be made in full before the first class. You can register and pay online at www.uakron.edu/uabs using VISA, MasterCard Discover and American Express, call our office 330-972-7577 with credit card information, send in a check payable to The University of Akron, or visit our office in the Polsky Building, Room 466. You can submit your online form to us in order to hold your seat, and mail the check in separately.

Which credit cards do you accept?

VISA, MasterCard, Discover and American Express are accepted. You can register and pay online at www.uakron.edu/uabs, or call our office at 330-972-7577 with credit card information

What is the refund policy for non-credit courses?

If a noncredit course is canceled by The University of Akron, a full refund will be issued. Withdrawal requests received up to three business days prior to the first class meeting will result in a full refund, less a $25 processing charge, or an opportunity to transfer to another course. Thereafter, withdrawal requests received up to the beginning of the second class meeting will receive a 50 percent refund. No refunds are issued after the start of the second day of classes. Substitutions also may be accepted in lieu of a refund. Refunds for noncredit courses are determined by the date the withdrawal request is received. The refund period cannot be extended if the student fails to attend the first class. Charge cards and refund checks will be processed promptly. Parking permits must be returned to the UA Business Solutions office to receive a refund. For more information, call 330-972-7577.

What if my course is canceled?

In the event of a course cancellation or change, you will be notified by phone or mail. Transfers to other courses will be available. The University of Akron reserves the right to change instructors and to cancel or reschedule a program in the event of insufficient enrollment or unforeseen circumstances. Information on this website and in the catalog should not be considered a contract between students and The University of Akron UA Business Solutions. Please check course information by calling 330-972-7577.

Do you send a confirmation of my registration?

All registrations will be confirmed upon receipt of payment. Confirmation will include parking instructions, required supplies and materials list, and credit card receipt, where applicable. If you have not received confirmation three (3) days prior to your class, please call us at 330-972-7577.

Can I reserve a seat and pay later?

Class enrollment is not guaranteed until payment is received. Payment must be received in our office 10 days prior to the start date of the class to confirm your place in class. If you are registering within 10 days of the start date, payment must be made when registering. Call our office if you have questions, 330-972-7577.

What about books?

If a course requires a textbook (see course description), you can purchase it at the Barnes & Noble Bookstore in the Polsky Building, 225 S. Main St., third floor (enter from High St). Published prices are approximate and subject to change. Used textbooks may be available in limited quantities. Book buyback is available year round. Many courses include textbooks which will be in the classroom when you arrive. Call the bookstore at 330-972-8166 for current hours of operation and details about the bookstore's auto shipment program. Textbooks may be ordered at the bookstore, or by phone, fax, online, or e-mail at: sm112/bncollege@bncollege.com. Visit the bookstore Web site at http://uakron-polsky.bncollege.com. You have the option to purchase your book through other vendors. We provide textbook information when you register for a course, but for more information, call us at 330-972-7577.

What is a CEU?

Continuing Education Units (CEUs) provide a measurable record of course participation in noncredit programs. Each CEU is equivalent to 10 class hours (10 hours = 1.0 CEU) and is expressed to the nearest tenth. This unit of measurement has been adopted nationwide by continuing education programs. There is no additional charge for CEUs. Check with your school district's local professional development committee (LPDC) about the applicability of courses prior to enrolling, or with the Ohio Department of Education.

Will I receive a grade?

You will receive a certificate of completion if you attend 75 percent of the classes. No grades are given. Your permanent CEU record is maintained by our office. A transcript is available for a fee of $4.

What about parking on campus?

Parking permits are required to park in all University of Akron student lots. No permits are required for noncredit classes held off campus. Parking permits for any UA Business Solutions noncredit class on campus will be included with your confirmation. Lost permits will be replaced for a fee. Permits must be displayed on your rearview mirror before the first class session. A first day permit will be emailed with your confirmation. A Permit for the remaining sessions will be given out the first day of class. A permit must be returned before a refund can be processed.

Do you offer discounts?

Only one discount per course may be used. Discount does not apply to parking, books or material fees. Discounts do not apply to all courses; please read course descriptions for details. Seniors: Senior citizens (adults 55 and over) can receive a 10 percent discount on all noncredit courses (except where indicated). Parking permits are not subject to discounts. Corporate Discounts: Enroll 3 - 4 people from your organization in a computer, business or technical course and receive a 10 percent per person discount. For 5 or more, a 15 percent per person discount applies. (Except where indicated. Discounts do not apply to credit courses.) If you have more than 5 employees seeking training in one subject, please contact us for information about on-site, customized training, 330-972-7577.

What about inclement weather?

If The University of Akron cancels classes due to severe weather or other unforeseen circumstances, closing information will be broadcast by area radio and television stations. When conditions are threatening, turn to your local stations for news or call 330-972-SNOW (7669). If the University is closed, all continuing education classes on and off campus will be canceled and rescheduled. If your class is being held at Copley or Elms and that school is closed the day of your class, your class is cancelled. Classes at First Congregational Church will be cancelled if University classes are cancelled.

What is distance learning?

The University of Akron has multiple locations with Distance Learning Labs. These technology-enhanced classrooms are located at each UA campus and center, and various high schools and career centers. If the location for your class indicates “DL”(Distance Learning), your lab will be connected through videoconferencing technology to the classroom where the instructor is teaching. You will be able to ask questions, see and hear the instructor, and interact with participants.

What is the mission of UA Business Solutions.

The mission of UA Business Solutions (UABS) is to assist individuals in creating their own future through a learning environment that adjusts to regional and global changes. We will serve the people of Northeast Ohio by providing courses and training programs in collaboration with business, industry, other educational institutions and partnerships.

The University of Akron

Akron, OH 44325
Phone: 330-972-7111
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