Vice President for Student Success and Vice Provost for Academic Success


Candace Campbell Jackson

A highly experienced and accomplished administrator, Ms. Jackson currently serves the University of Akron community as the Vice President for Student Success and Vice Provost for Academic Success. She works closely with President Scott Scarborough, Senior Vice President, Provost and Chief Operating Office Mike Sherman and other members of the University’s senior leadership team to provide the best overall student experience to each of the University’s nearly 26,000 students.

Upon being appointed to this role in July 2014, she stated:

“I was thrilled to step into this mission critical space to devote my full energies, expertise, and community relationships to supporting our students on their higher education journey. Student engagement, retention and graduation are everyone’s responsibilities here at UA, but I am honored to have been asked to lead the Student Success team.”

“I am looking forward to setting the pace for increasing student success through the implementation of a rigorous retention agenda; and collaborate with outstanding colleagues across campus and the region to ensure our students have the Akron Experience of their dreams. I have been fortunate to wear many hats at UA over the last eleven years — I feel like this is just a very good fit for my passion, talents and the University’s strategic priority.”

As Vice President, Ms. Jackson provides strategic and operational leadership to nearly 600 employees in over twenty student success and student academic support units, many of which have been recognized nationally and/or regionally for their relevance and excellence.

In the capacity as Vice Provost, she works closely with the Provost on planning, partnerships and operations of the Office of Academic Affairs which oversees academic planning, budgeting, accreditation and the University’s Colleges of Arts & Sciences, Health Professions, Law, Engineering, Education and Business. Additionally, Ms. Jackson oversees the Office of International Programs and the federally-funded TRIO programs, which supports first generation and low-income students’ and family’s successful navigation from access to graduation.

Previously, Ms. Jackson served as Chief of Staff to President Luis Proenza and as Vice President for Strategic Partnerships. As the President’s lead staffer, Ms. Jackson was primarily responsible for advising the President on organizational and policy decisions; developing, coordinating and implementing Presidential initiatives; and managing the Office of the President staff. 

With Intercollegiate Athletics and University Communications and Marketing reporting to the President, Ms. Jackson provided operational oversight to those units and worked closely with the Associate Vice Presidents and the Director of Inter­collegiate Athletics on operational and budgeting issues. Additionally, Ms. Jackson formerly had oversight for EJ Thomas Hall, the University’s performing arts venue and cultural arts center, and supported the leadership operational initiatives of its Executive Director.

In 2009-10, Ms. Jackson coordinated the campus-wide strategic planning and visioning process that engaged over 3,500 members of the university community and culminated in Vision 2020 – The New Gold Standard of University Performance – new vision, mission and six strategic goals – student success, global relevancy, distinction, vibrant and engaged campus, partnerships and integrated planning to sustain our success.

Ms. Jackson has been recognized as one of the top leaders in the Northeast Ohio area by Crain’s Cleveland Business and Kaleidoscope magazines for her professional accomplishments and civic contributions. She has been recognized by:

  • Project Learn with the Individual Literacy Leader Award in 2014;
  • Inside Business magazine in 2012 with the Athena Award for leadership and service;
  • The University of Akron School of Law in 2012 as an Outstanding Alumnae;
  • the Girl Scouts of Northeast Ohio as a Woman of Influence in 2010;
  • the Women of Color Foundation in 2009 as the Woman of the Year;
  • the St. Paul A.M.E. Church in 2008 with The Harold Stubbs Humanitarian Award for service to the field of education in 2008; and
  • the Women’s Network with the Woman of Achievement Award in 2006.

In 2011 Ms. Jackson was the Co-Chair of the successful Summit County Developmental Disabilities Agency levy campaign.

Formerly, Ms. Jackson was a member in the Public Law and Corporate Departments of the law firm, Buckingham, Doolittle & Burroughs, LLP, practicing in the Akron and Cleveland offices.

She and her husband, Mark Jackson Sr., have four children.

Professional & Civic Affiliations

  • Director: BVU: the Center for Nonprofit Excellence; Member of Executive Committee
  • Director: Summa Health System Care Delivery Board
  • GAR Foundation: Program Officer


  • Harvard University Institute for Educational Management (IEM)
  • The University of Akron School of Law, Akron, Ohio (J.D.)
  • Howard University, Washington, D.C. (B.S. - Journalism)

Messages to campus

Welcoming the newest roos | March 23, 2015

Fostering mental health on campus | January 27, 2015

Welcome back, be well! | January 16, 2015

Addressing and reducing the instances of sexual assault | September 19, 2014