Frequently Asked Questions
If you were recently admitted to the College of Education (for example, middle of the semester), you have not yet been charged for Tk20. If you need to submit to Tk20 for the current semester, and need to purchase it click the green button at the top of this page then follow the link in the lower left corner of the page.
Be sure to check your tuition bill before purchasing it in this manner!! Once you have purchased a subscription, we will activate your account and login information will be sent to you.
Either way, this subscription is portable--if you transfer to another academic institution that uses Tk20 you will not need to repurchase your subscription.
If you have your UA email forwarded to an alternative email (such as aol, yahoo, gmail), please check your SPAM filters; sometimes Tk20 email is routed somewhere other than your Inbox. If you need your login information resent to you, please submit a help request.
Go to the Tk20 log in page and click on the Forgot your username or password? link in the upper left of the page.
- Go to the "Courses" tab.
- Click "Assignments" in the side menu.
- Place a check mark corresponding to the assignments which you would like to recall.
- Click the "recall" button located under the label "Assignments."
If you need to make changes within the assignment, you can do that now and re-submit it for assessment.
Note: Only those assignments which have not been assessed or saved by the assessor(s) can be recalled.
- Refer to the Student User Guide.
- Walk-in help is available in Central Hower 312.
- Submit a help request at https://akron.qualtrics.com/SE/?SID=SV_3HR95zeBAvvQRdX
All announcements and communications will be sent to your university email account. It is very important that you check your university email account frequently to ensure important communications are not overlooked.
Please check your SPAM folder to ensure Tk20 email is not being routed there. If you need your login information resent to you, please submit a help request.
Tk20 is an online artifact assessment program used to collect students’ key assessments.
Undergraduate and graduate students admitted to College of Education professional education programs with identified key assessments. A list of programs with the Tk20 requirement can be found here.
The professional education programs in the College of Education are accredited by the Council for the Accreditation of Educator Preparation (CAEP). The accreditation process requires us to maintain a comprehensive assessment system to analyze student performance data and to engage in continuous improvement. To help us in this effort, the College has purchased Tk20 Campus Tools for Higher Education, a comprehensive system for outcomes-based assessment, accountability and reporting. In addition to the fee paid by the College, students enrolled in the identified professional education programs are required to subscribe to Tk20.
Monday-Friday 8:00 a.m. - 5:00 p.m.
Click the gold button above
Walk-in Help is Available
Central Hower 312
Spring Semester Hours
Monday-Thursday, 8:00 a.m. - 8:00 p.m.
Friday, 8:00 a.m. - 5:00 p.m.
Our goal is to handle requests as quickly as possible. Many issues can be handled within the hour. However, depending on the complexity of your request, it may take up to 4 business days for a resolution.
Check your UA tuition bill before purchasing TK20!
The Tk20 fee is included in tuition bills for students admitted to the College of Education. Typically this occurs the first semester after you have been admitted to the College. It is clearly identified on the tuition bill as Tk20 Portfolio Fee and is a one-time-only purchase.
If Tk20 is NOT on your tuition bill, you will need to purchase Tk20 using the green button on this page, but NOT until after the 15th day of the semester.
If you have questions, please contact us.