Design and Development Services

Need help?  Having trouble?

Submit a Zip Support ticket online:

When you contact Zip Support, please provide the following information:

  • Your username (also known as your UAnetID)
  • Your course name
  • A description of the problem you are having or the error you are experiencing

Powered by Desire2Learn (D2L), Brightspace is the University of Akron's learning management system. Brightspace can be used to develop web-based courses for distance education, or for creating resource-rich course sites to supplement on-campus courses. Instructors choose if and when to activate courses for student access. Brightspace automatically contains a course shell, complete with a class roster and state-of-the-art communication, collaboration, content delivery, and student assessment capabilities for every course in the Registrar’s Course Schedule. Additional Brightspace features include:

  • A home page and site for each course
  • Password protection and authentication for enrolled students
  • Online self-assessments, quizzes, and exams 
  • Threaded discussions and chat groups
  • Document storage, sharing, and management
  • Course event calendars
  • Grade books
  • A Learning Object Repository (LOR)
  • An ePortfolio

Upon request, Brightspace sites are also available upon for other University purposes, including content for committees, research teams, student groups, or departments.

Brightspace Resources

Resources for Faculty

Resources for Students