Live Chat Assistance


Information Technology Services is excited to announce that starting Monday, March 7th, we will begin offering live chat assistance during our open hours.  You will be able to access our chat function via the IT Service Desk webpage or by logging into our IT Service Desk Support Portal.  A solution article on how to access the chat application can be found here.  If you have trouble accessing the article, please send an email to


You can always find up to date information on outages and other technology news via our Information Technology Services News, by following us on Twitter @UA_Technology, or on Facebook @UAkronTechnology.