IT Help Desk

The IT Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, or in-person in Bierce Library and the Computer Center.

Benefits

• Get full Help Desk assistance with computing issues ranging from email to software to hardware issues
• Get immediate help to reset your password
• Find answers to common computing questions easily online
• Get free computer virus evaluation, detection and removal
• Get hardware troubleshooting and repair
• Phone and email support available seven days a week
• Online self-help at the Support Wiki is available 24/7
• Two locations across campus for in-person support
• Free diagnosis for computer problems, with recommendations for repair if needed
• Full installation, repair and data recovery services

Requirements

• To use the IT Help Desk, you must have a valid UANet ID

Available To

• Students
• Faculty and Staff