IT Help Desk
The IT Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, or in-person in Bierce Library and the Computer Center.
Benefits
- Get full Help Desk assistance with computing issues ranging from email to software to hardware issues
- Get immediate help to reset your password
- Find answers to common computing questions easily online
- Get free computer virus evaluation, detection and removal
- Get hardware troubleshooting and repair
- Phone and email support available seven days a week
- Online self-help at the Support Wiki is available 24/7
- Two locations across campus for in-person support
- Free diagnosis for computer problems, with recommendations for repair if needed
- Full installation, repair and data recovery services
Requirements
- To use the IT Help Desk, you must have a valid UANet ID
Available To
- Students
- Faculty and Staff
Service Provider
Information Technology Services (ITS)
185 Carroll Street
330.972.6888: