James M. Diefendorff, Ph.D.

James M. Diefendorff, Ph.D.

Title: Professor
Program: Industrial/Organizational
Dept/Program: Industrial/Organizational Psychology
Office: CAS 318
Phone: 330-972-7317
Email: jdiefen@uakron.edu
Curriculum Vitae: Download in PDF format


Dr. Diefendorff is a professor of Industrial/Organizational Psychology at The University of Akron. His research interests include self-regulatory processes, work motivation, and emotional labor. His research has been funded by the National Science Foundation and his 60+ publications have appeared in leading journals such as Journal of Applied Psychology, Personnel Psychology, Organizational Behavior and Human Decision Processes, Journal of Management, and Journal of Vocational Behavior. Dr. Diefendorff is a fellow of the Society for Industrial/Organizational Psychology and is currently or has been on the editorial boards of Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, Journal of Vocational Behavior, Journal of Organizational Behavior, and Journal of Business and Psychology. Prior to joining the faculty at The University of Akron, Dr. Diefendorff served on the faculty in the Psychology Department at Louisiana State University and in the Business School at The University of Colorado at Denver. He also has been a visiting scholar at Singapore Management University, University of Osnabrück, and Hong Kong Polytechnic University.



Grandey, A. A., Diefendorff, J. M., Rupp, D. E. (2013). Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work. New York, New York: Psychology Press/Routledge.

Recent Publications

Diefendorff, J. M., Richard, E. M., Dinh, P. V. & LeNoble, C.  (In press).  Action-state orientation at work:  Dynamic effects in organizational contexts.  In N. Baumann, M. Kazén, S. Koole, M. Quirin & T. Goschke (Eds.).  A Festschrift to Julius Kuhl. 

Dill, J., Erickson, R. J., & Diefendorff, J. M. (In press). Motivation in caring labor: Implications for the well-being and employment outcomes of nurses.  Social Science and Medicine.

Gabriel, A. S., Diefendorff, J. M., Bennett, A. A., & Sloan, M. D. (In press).  It’s about time:  The promise of continuous rating assessments for the organizational sciences.  Organizational Research Methods.

Van den Broeck, A., Carpini, J., Leroy, H., & Diefendorff J. M.  (In press).  How much effort will I put into my work?  It depends on your type of motivation.  In N. Chmiel, F. Fraccaroli, & M. Sverke (Eds.).  An Introduction to Work and Organizational Psychology: An International Perspective. 3rd edition.  Chichester: Wiley.

Risman, K. L., Erickson, R. J., & Diefendorff, J. M. (2016).  The impact of person-organization fit on nurse job satisfaction and patient care quality.  Applied Nursing Research 31, 121-125.

Diefendorff, J. M., Greguras, G. J., & Fleenor, J. (2016).  Perceived emotional demands-abilities fit.  Applied Psychology:  An International Review, 2-37.

Benedetti, A. A., Diefendorff, J. M., Gabriel, A. S., & Chandler, M. M. (2015).  The effects of intrinsic and extrinsic sources of motivation on well-being depend on time of day:  The moderating effects of workday accumulation.  Journal of Vocational Behavior, 88, 38-46.

Cottingham, M. D., Erickson, R. J., & Diefendorff, J. M. (2015).  Examining men's status shield: How gender frames the emotional capital and occupational outcomes of nurses.  Sex Roles, 72, 377-389.

Diefendorff, J. M., Stanley, J., & Gabriel, A. G. (2015).  Emotional labor in older adults.  In L. M. Finkelstein, D. M. Truxillo, F. Fraccaroli, & R. Kanfer (Eds.).  Facing the Challenges of a Multi-Age Workforce:  A Use-Inspired Approach (pp. 180-205).  New York, NY:  Routledge.

Gabriel, A.S., Daniels, M.A., Diefendorff, J.M., & Greguras, G.J. (2015). Emotional labor actors: A latent profile analysis of emotional labor strategies. Journal of Applied Psychology, 100, 863-879.

Gabriel, A. S., & Diefendorff, J. M. (2015).  Emotional labor dynamics:  A momentary approach.  Academy of Management Journal, 58, 1804-1825.

Humphrey, R. H., Ashforth, B. E., & Diefendorff, J. M.  (2015).  The bright side of emotional labor.  Journal of Organizational Behavior, 36, 749-769

Kim, T., Liu, Z., & Diefendorff, J. M. (2015).  Leader-member exchange and job performance: The effects of taking charge and organizational tenure. Journal of Organizational Behavior, 36, 216-231.

Oc, B., Bashshur, M. R., Daniels, M. A., Greguras, G. J., & Diefendorff, J. M.  (2015).  Leader humility in Singapore.  Leadership Quarterly, 26, 68-80.