Ordering through ESM
The ESM program is a spend management suite which provides a cost savings through online ordering from contracted supplier catalogs. Once you are set up in ESM you will have over 20 punch-out catalogs to procure office, lab, scientific and medical supplies, furniture, electronics, and MRO (maintenance repair operations) items utilizing your University of Akron P-card.
NOTE: (P-card restrictions still apply for purchases within ESM).
ESM Approver Instructions - How to approve orders in ESM.
ESM Website - (save as favorite for future use)
The University of Akron Shared Amazon Business Account
The University of Akron, Department of Purchasing, has obtained a Shared Amazon Business Account punchout catalog that is accessed via ESM easyPurchase. The University’s Amazon Shared Business account provides:
- Free two-day shipping, with no minimum order, on more than 30 million eligible items marked with the Prime logo.
- Ever-expanding product selection and competitive contract pricing.
- Enhanced search and browse functionality.
- Access to business-specific customer support.
Customer Service - Amazon
- Amazon Initial Login Instructions - Creating an Amazon Business Account through ESM.
- Add/Edit Billing for PCard or Delivery Address Instructions - Entering the correct delivery address in Amazon.
- Amazon Business customer support – Contact the support team via Amazon.com.
- Amazon Business Help – for all FAQ’s related to the Amazon side of the purchase.
Customer Advisor – James Herbert - For questions about large orders, pricing and product availability.
- Call - (617) 577-4782
- Email - firstname.lastname@example.org
Customer Service - GBEX (Office Depot)
Customer Service Representative are available by phone, fax, and email to assist with returns, shortages, order information, etc.
The hours are Monday - Friday 8:00 am -5:00 pm.
- Call - 855-372-GBEX (4239)
- Email - email@example.com.
Customer Advisor - Alicia Alarie - For questions about large orders, pricing and product availability.
- Email - Alicia.Alarie@OfficeDepot.com