Frequently Asked Questions

Q) What is a security policy exemption?

A) A security policy exemption is a request to remove or change the behavior of either software or a configuration on a device or resource that was put in place to enhance the protection of data or the system.

Q)  How do I submit a request for a security exemption?

A) Submit a request using this form:  https://footprints.uakron.edu/exemption/

Q) What do I do if I think my computer has a virus or is hacked?

A) Report a security event

Q) How do I protect myself from identity theft?

A)  Here are some useful tips:

  1. Do not sign the back of your credit cards. Instead put "PHOTO ID REQUIRED"; although merchants and their employees are still hit-and-miss on actually checking that ID, more of them are paying attention.
  2. When you order your checks, don't list any telephone number. You can always write it on the check at the time of the transaction. If you have a PO Box, use that instead of your home address or your work address.
  3. Be aware of which credit cards you carry now have embedded RFID chips because the information on one of those chips can be read surreptitiously by someone near you using a simple hand-held scanner.
  4. Place the contents of your wallet on a photocopy machine. Do both sides of each license, credit card, etc. You will know what you had in your wallet and all of the account numbers and phone numbers to call and cancel. Store those photo copies in a secure place and refresh it when you change cards.

Q) What do I do if I think my identity might have been stolen?

A) Review these identity theft prevention resources.