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Kepner-Tregoe: Problem Solving & Decision Making

Find Root Cause Faster. Make Better Decisions.

Contact Us

Continuing and Professional Education
225 S. Main St.
Polsky 489
Akron, OH 44325-4104

Office: 330-972-7577
Fax: 330-972-7598

Fall/Spring Hours
8 a.m.-5 p.m. Monday - Friday

Summer Hours
8 a.m.-4:30 p.m. Monday - Friday

Employees at all levels are invited to attend the Kepner-Tregoe Problem Solving and Decision Making workshop. During this three day workshop participants will learn how to use the Kepner-Tregoe clear thinking processes. The Kepner-Tregoe clear thinking processes includes, Situational Analysis, Problem Analysis, Decision Analysis and Potential Problem Analysis. Upon completion you will begin to see an immediate and long-term return on investment.

Situational Analysis: break down any situation into specific components, and determine who will do what, and by when.

Problem Analysis: a structured way to quickly find the cause when things are not working as they should. 

Decision Analysis: understand how needed benefits will influence your choice, see how well various options meet your needs, and ensure that your choice can stand the test of time.

Potential Problem Analysis: consider what might go wrong with future actions, identify ways to keep bad things from happening, and/or minimize damage. 

Key Benefits:

Cut through clutter and complexity to systematically find root causes.

Discover the power of Kepner-Tregoe clear thinking and walk away with a framework that integrates easily with Lean, Six Sigma, and other methodologies.

Bring this class onsite - call 330-972-7577 for details!

Instructor: Rosemary Fitzpatrick