Your mailbox may have an unwanted guest this morning in the form of an e-mail masquerading as a warning from UA's Department of Information Technology Services. The message states that your account will be deleted unless you submit passwords and other sensitive information. The e-mail, copied below, if fraudulent and should be deleted.
Remember, no one from ITS will ask you for a password by e-mail.
A few tips to stay secure:
- Never respond to requests for personal information via e-mail or in a pop-up window.
- Be suspicious by default. Do not visit sites via links imbedded in e-mails requesting personal information. Use bookmarks or type in the URL that you know is valid (i.e., for your bank, eBay, etc.).
- Do not be put at ease by language that suggests a concern for your security.
- For more information on how to identify phishing scams and how to recognize fraudulent Web links, visit the ITS tutorial on phishing.
If you responded to an e-mail request to provide a password or have questions, call the UA Support Desk at 330-972-6888 to change your password
Here is the fraudulent message:
Subject line: Uakron Help Desk
Your email account has been used to send numerous Spam mails recently from a foreign IP. As a result, uakron.edu has received advice to suspend your account. However, you might not be the one promoting this Spam, as your email account might have been compromised. To protect your account from sending spam mails, you are to confirm your true ownership of this account by providing your username/NetID (*******) and PASSWORD (*******) as a reply to this message. On receipt of the requested information, the uakron.edu email support shall block your account from Spam.
Failure to do this will violate the uakron.edu email terms & conditions. This will render your account inactive.
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