James M. Diefendorff, Ph.D.

James M. Diefendorff, Ph.D.

Title: Associate Professor
Department: Industrial/Organizational Psychology
Office: CAS 318
Phone: 330-972-7317
Email: jdiefen@uakron.edu
Curriculum Vitae: Download in PDF format


Dr. Diefendorff received his Ph.D. in I/O Psychology from The University of Akron. His research interests include self-regulatory processes, work motivation, and emotional labor.  His research has been funded by the National Science Foundation and his publications have appeared in leading journals such as Journal of Applied Psychology, Personnel Psychology, Organizational Behavior and Human Decision Processes, Journal of Management, and Journal of Vocational Behavior.  Dr. Diefendorff is currently on the editorial boards of Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, and Journal of Vocational Behavior. He also was an associate editor at Journal of Business and Psychology.  Dr. Diefendorff is currently an associate professor of psychology at the University of Akron.  Prior to joining the faculty at The University of Akron, Dr. Diefendorff served on the faculty in the Psychology Department at Louisiana State University and in the Business School at The University of Colorado at Denver.  He also has been a visiting scholar at Singapore Management University, University of Osnabrück, and Hong Kong Polytechnic University.


Grandey, A. A., Diefendorff, J. M., Rupp, D. E. (2013). Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work. New York, New York: Psychology Press/Routledge.

Allen, J. A., Diefendorff, J. M., & Ma, Y.  (In Press).  Differences in emotional labor across cultures: A comparison of Chinese and U.S. service workers.  Journal of Business and Psychology.

Cottingham, M., Erickson, R. J., Diefendorff, J. M., & Bromley, G. (In Press).  The effect of manager exclusion on turnover intention and quality of care.  Western Journal of Nursing Research.

Gabriel, A.S., Diefendorff, J.M., Chandler, M.M., Moran, C.M., & Greguras, G.J. (In Press). The dynamic relationships of work affect and job satisfaction with perceptions of fit. Personnel Psychology.

Leung, G. A., Diefendorff, J. M., Kim, T., & Bian, L.  (In Press).  Personality and participative climate: Antecedents of distinct voice behaviors. Human Performance.

Moran, C. M., Diefendorff, J. M., & Greguras, G. J. (In Press).  A comparison of emotional display rules at work and outside of work:  A multinational investigation.  Motivation and Emotion.

Moran, C. M., Diefendorff, J. M., Kim, T., & Liu, Z.  (2012).  A profile approach to self-determination theory motivations at work.  Journal of Vocational Behavior, 81, 354-363.

Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. (2011).  Emotional display rules as work unit norms: A multilevel analysis of emotional labor among nurses.  Journal of Occupational Health Psychology, 16, 379-392.

Gabriel, A. S., Diefendorff, J. M., & Erickson, R. J. (2011).  The relations of daily task accomplishment satisfaction with changes in affect: A multilevel study in nurses.  Journal of Applied Psychology, 96, 1095-1104.

Richard, E. M., & Diefendorff, J. M. (2011). Self-regulation during a single performance episode:  Mood as information in the absence of formal feedback.  Organizational Behavior and Human Decision Processes, 115, 99-110.

Diefendorff, J. M., & Chandler, M. M. (2011).  Motivating employees.  In S. Zedeck (Ed.).  Handbook of Industrial and Organizational Psychology (pp. 65-135).  Washington, DC:  American Psychological Association.

Diefendorff, J. M., Morehart, J., & Gabriel, A. (2010).  The influence of power and solidarity on emotional display rules.  Motivation and Emotion, 34, 120-132.

Lord, R. G., Diefendorff, J. M., Schmidt, A. M., & Hall, R. J.  (2010).  Self-regulation at work.  In S. T. Fiske (Ed.).  Annual Review of Psychology, 61, 543-568.  Chippewa Falls, WI:  Annual Reviews.