James M. Diefendorff, Ph.D.

James M. Diefendorff, Ph.D.

Title: Professor
Program: Industrial/Organizational
Dept/Program: Industrial/Organizational Psychology
Office: CAS 318
Phone: 330-972-7317
Email: jdiefen@uakron.edu
Curriculum Vitae: Download in PDF format


Dr. Diefendorffreceived his Ph.D. in I/O Psychology from The University of Akron. His research interests include self-regulatory processes, work motivation, and emotional labor. His research has been funded by the National Science Foundation and his publications have appeared in leading journals such as Journal of Applied Psychology, Personnel Psychology, Organizational Behavior and Human Decision Processes, Journal of Management, Academy of Management Journal, and Journal of Vocational Behavior. Dr. Diefendorff is currently on the editorial boards of Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, Journal of Business and Psychology, and Journal of Vocational Behavior. He also was an editor at Journal of Business and Psychology. Dr. Diefendorff is currently a professor of psychology at the University of Akron. Prior to joining the faculty at The University of Akron, Dr. Diefendorff served on the faculty in the Psychology Department at Louisiana State University and in the Business School at The University of Colorado at Denver. He also has been a visiting scholar at Singapore Management University, University of Osnabrück, and Hong Kong Polytechnic University.


Cottingham, M. D., Erickson, R. J., & Diefendorff, J. M. (In Press).  Examining men's status shield: How gender frames the emotional capital and occupational outcomes of nurses.  Sex Roles.

Diefendorff, J. M., Greguras, G. J., & Fleenor, J. (In Press).  Perceptions of emotional demands-abilities fit.  Applied Psychology:  An International Review.

Gabriel, A. S., & Diefendorff, J. M. (In Press).  Emotional labor dynamics:  A momentary approach.  Academy of Management Journal.

Humphrey, R. H., Ashforth, B. E., & Diefendorff, J. M.  (In Press).  The bright side of emotional labor.  Journal of Organizational Behavior. 

Oc, B., Bashshur, M. R., Daniels, M. A., Greguras, G. J., & Diefendorff, J. M.  (In Press).  Leader humility in Singapore.  Leadership Quarterly.

Benedetti, A. A., Diefendorff, J. M., Gabriel, A. S., & Chandler, M. M. (2015).  The effects of intrinsic and extrinsic sources of motivation on well-being depend on time of day:  The moderating effects of workday accumulation. Journal of Vocational Behavior, 88, 38-46.

Diefendorff, J. M., Stanley, J., & *Gabriel, A. G. (2015).  Emotional labor in older adults.  In L. M. Finkelstein, D. M. Truxillo, F. Fraccaroli, & R. Kanfer (Eds.).  Facing the Challenges of a Multi-Age Workforce:  A Use-Inspired Approach (pp. 180-205).  New York, NY:  Routledge.

Gabriel, A.S., Daniels, M.A., Diefendorff, J.M., & Greguras, G.J. (2015). Emotional labor actors: A latent profile analysis of emotional labor strategies. Journal of Applied Psychology, 100, 863-879.

Kim, T., Liu, Z., & Diefendorff, J. M. (2015).  Leader-member exchange and job performance: The effects of taking charge and organizational tenure. Journal of Organizational Behavior, 36, 216-231.

Allen, J. A., Diefendorff, J. M., & Ma, Y.  (2014).  Differences in emotional labor across cultures: A comparison of Chinese and U.S. service workers.  Journal of Business and Psychology, 29, 21-35.

Gabriel, A.S., Diefendorff, J.M., Chandler, M.M., Moran, C.M., & Greguras, G.J. (2014). The dynamic relationships of work affect and job satisfaction with perceptions of fit. Personnel Psychology, 67, 389-420.

Greguras, G. J., Diefendorff, J. M., Carpenter, J., & Troester, C.  (2014).  Person-environment fit and self-determination theory.  In M. Gagne (Ed.).  The Oxford Handbook of Work Engagement, Motivation, and Self-Determination Theory.  New York, New York:  Oxford University Press.

Lee, G. L., Diefendorff, J. M., Kim, T., & Bian, L.  (2014).  Personality and participative climate: Antecedents of distinct voice behaviors. Human Performance, 27, 25-43.