Student Support
YES to Your Success
Resources, Tools & Services for Every UA Student
As a UAkron Online student, YES means you have access to comprehensive student services wherever you learn! From your first inquiry about a program, to your first welcome into our alumni association, student services staff members are consistently on hand to guide, advise and assist you, including:
- Academic support: Online students in need of academic support have access to a range of resource offices at The University of Akron. Academic Advising is a great place to start, but whether you need assistance developing study habits, revising your writing, or improving your math skills, you can find online help here at The University of Akron.
- Technology support: You can expect to use a variety of tools while learning online at The University of Akron. You will have 24/7 access to technical asisstance.
- Student support: While online students may not be seeking a conventional campus experience, campus life at The University of Akron extends beyond our physical campus with services and opportunities for online students. Whether you live across the country or across the street, UAkron Online is sensitive to the changing needs of today’s college student, we are committed to helping online students enrich their educational experience beyond the classroom
On this page you will find the most commonly requested resources. If you need anything at all, remember that there is an entire campus rooting for you and we are excited to get a chance to help you!
Student Support
Learn about programs designed to help all students thrive including registration, financial aid, career services, orientation, and more.
Akron Book Bundle
AKRON ALL-IN is a course material delivery model that simplifies the undergraduate student experience, lowers the cost of materials, and ensures students have access to all required course materials on or before the first day of class. Through this innovative program, physical books are conveniently packaged and provided to students on a rental basis, and access to digital material is directly within our campus’ Brightspace portal.
Career Preparation
Say YES to more than a degree! Stand out in today’s job market with FREE access to more than 90 professional certificates at no additional cost, available to all UA students. Acquire real-world job skills from companies such as IBM, Google, Meta, Salesforce, Amazon, XBOX, and more.
Credit for Prior Learning
YES, you can earn academic credit for your work experience, military service, and other achievements. Fast-track your degree and reduce cost.
Financial Aid & Scholarships
Your resource for financial aid support as you apply, make your college decision and pursue your degree at UA.
Institutional Policies
Learn about the Student Code of Conduct, add/drop/withdrawal policies, Title IX regulations, sexual harassment policies, and more.
Orientation
Our online orientation will help you practice using technology while also learning tips for success!.
Registration & Transcripts
Register for classes, monitor your progress, apply for graduation, and obtain your transcripts!
ZipAssist
ZipAssist serves as a hub to share resources, support, and assistance to help students succeed at The University of Akron.
Academic Support
Explore services that support your academic growth here, including academic advising, finding library resources, tutoring, testing services, and more.
Academic Advising
The Academic Advisement Center will educate, advocate, and empower you to make effective academic and career decisions.
Accessibilty Services
Our goal is to provide a supportive, well-resourced environment to students with disabilities in order to promote student success in the university environment. This mission goes well beyond the legal requirements, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990, and supports the University's commitment to create an accessible and welcoming environment for all students.
Library Services
Schedule virtual consultations, obtain online resources, and request physical books and resources through the mail.
Online Tutoring
Request feedback on papers, attend live tutoring, submit questions for feedback within 48 hours, and more!
Testing Services
Learn more about your options for proctored and remotely monitored exams.
Technical Support
Learn how to get technical support for the technologies used in your classes here. This includes links to the Help Desk, technology requirements, privacy policies, and an online orientation course. Not sure who to contact? If you need help with course content (for example, writing a paper), contact your instructor. If you need help submitting that paper or logging in, contact the IT Help Desk.
The IT Help desk
The IT Service Desk is available to all students through phone, email, or chat.
Microsoft Office
All UA students have access to Outlook and Office 365 for free.
Privacy Policies
At UA, we take our privacy seriously. Learn more about the privacy policies of the software and platforms you are likely to use.