climbersWelcome to the Center for Conflict Management!

Please take a moment to check out our undergraduate and graduate certificates, meet our faculty mentors, and start on an exciting journey where you will learn to better transform, prevent, resolve, or reduce the harms associated with the conflicts in our lives--from interpersonal to international. Please read our Mission statement...and consider becoming a social entrepreneur, a leader in your own life.

Want to learn more about the CCM Community?

Let's get a coffee sometime.  Before we meet, please review our programs and expectations and fill out our one-page membership form and the university's one-page Add Certificate form...thanks!  Once you are ready to graduate you will then need to fill out the Certificate Application form to apply to receive the certificate you have completed.

Here is my contact information...I look forward to working with you.
Bill Lyons, Director, email:, or by phone at (330) 972-5855

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Learn to Reframe Racial Conflict

We have certificates in racial and in gender conflict.  This coursework will help you better understand the nature of these complex and hurtful conflicts...

...and among the skills you will learn is to reframe conflicts.  The youtube video next to this message provides a powerful three-minute introduction to reframing racial conflict that we enthusiastically recommend...Or this one...

You might also consider the Implicit Association Test by clicking here. Or this video...

Or, check out the wide variety of materials provided in our Food for Thought section.

You can also read papers written by CCM students published in our Transdisciplinary Journal of Conflict Management.

Consider an idea that is central to JS Mill's argument in On Liberty, as articulated in a TED talk called 'Dare to Disagree.'  Margaret Hefferman argues in this talk that we need to rethink our approaches to the everyday collaborations that sparks innovation and progress. 

Rather than fear conflict, we need to learn to (1) see conflict as thinking, (2) see conflict as thinking in relationships with those who hold alternative or opposing views, and (3) to be prepared to change our minds. 

These are skills we need to learn, so we can find ways to raise our concerns, discover others who share these concerns, deliberate and be creative together in solving problems, becoming leaders, to 'change the divide.'  Hefferman concludes that openness and learning to challenge authority are two essential first step skills to learn.

Consider the idea of 'emotional correctness' and how our political discourse might improve if we focused on this instead of political correctness. 

In this second TED talk, also to the right, the speaker argues that 'political persuasion does not begin with ideas and facts or data.  It begins with being emotionally correct.  We cannot get anyone to agree with us if we can't get them to listen.' 

We need to learn to 'talk through our disagreements,' by putting ourselves in our opponent's shoes to see if we might be able to (as Getting to Yes puts it) invent options for mutual gain.

Jesus calls this learning to 'love our neighbors as ourselves.' Gandhi calls it honoring our opponents perspective and when the Dalia Lama says 'my religion is kindness' he is reinforcing the same idea. 

Emotional Correctness
Another TED Talk worth listening to...only six minutes...I recommend you check it out.

"Our challenge is to find the compassion for others that we want them to have for us.  That is emotional correctness."