Refunds

Updated August 2017

If your student account has been overpaid, you will receive a refund by mail unless you have requested direct deposit to your checking or savings account.

TIP: For the fastest refunds, enroll in direct deposit

Setting up the direct deposit of your refunds is free and takes just three minutes.

How to enroll in direct deposit

When refunds are processed

Financial aid refunds are processed as soon as possible for qualifying students after financial aid has been disbursed to the student's account. It is a federal regulation that financial aid cannot be disbursed until 10 days before the start of the term. Within two to three days after the first disbursement date, accounts with credit balances will be reviewed for FA refunds.

Non-financial aid refunds (cash, check, or credit cards) are processed normally the second week of the term. Payments made by paper check are held 14 days and ACH (electronic checks) for five days to confirm they clear the bank.

Non-financial aid refunds from third-party sources that authorize a student to receive the funds are processed after the last day to withdraw from classes for the semester.

It is not necessary to request a refund. Refunds are processed automatically after a review for accuracy.


Partial refunds

If you withdraw from a class or classes, you may receive a partial refund. A few examples are listed below. Short classes are prorated based on class length and time before withdrawal. It may be necessary for you to drop the class before the class start date to receive a full refund.

This is for a 15-week fall course (105 days). This reflects the new policy in place for fall 2017.

Withdrawal Day Percent of course completed Refund
Before course begins to day 14 Up to 13.333% 100%

For a 15-week spring course (111 days). This reflects the new policy in place for fall 2017.

Withdrawal Day Percent of course completed Refund
Before course begins to day 14 Up to 12.613% 100%

3-week Courses (21 days)
Withdrawal Day Percent of course completed Refund
Before course begins to Day 1 Up to 6.667% 100%
Day 2 and onward Varies 0%

 

5-week Courses (35 days)
Withdrawal Day Percent of course completed Refund
Before course begins through Day 2 Up to 6.667% 100%
Day 3 and later Varies 0%

 

7.5-week Courses (52 days)
Withdrawal Day Percent of course completed Refund
Before course begins to Day 3 Up to 6.667% 100%
Day 4 and later Varies 0%

 

8-week Courses (56 days)
Withdrawal Day Percent of course completed Refund
Before course begins to Day 3 Up to 6.667% 100%
Day 4 and later Varies 0%

Partial refunds are determined by the date of class withdrawal. If you drop a class on a class day, it is considered a completed day for the purposes of the refund calculation.

Important: Days are measured in actual days, NOT business days. All refund calculations are determined by class length percentage, not by class meetings attended or class meetings percentage. Class length is defined as the number of days between and including the beginning and ending dates of any given term/session (including weekend days and holidays).

This policy was revised in summer 2017. See more details and examples.

Call us

  • Student Accounts/Bursar: 330-972-5100
  • Financial Aid: 330-972-7032

Amount of refund

Refund amounts are subject to review.

Some refunds are authorized by other offices on campus.

You will receive a full refund if:

  • the University cancels the course.
  • the University does not permit you to enroll or continue (except for disciplinary reasons).
  • you are drafted into military service or called to active duty. Contact the Military Services Center at 330-972-7838 for more information.

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