The University of Akron - UAkron Online

UAkron Online Technical Support

Technical difficulties can happen to the best of us.

How do you know whether to contact the Support Center or your instructor? If you need help with the course subject matter such as writing a paper, contact your instructor. If you need help submitting the paper you wrote to that instructor, or you cannot log in, contact the IT Service Desk.

This section provides information on the technology used in online courses.

University of Akron campus building for residence and dining

UA's Support Desk

The IT Service Desk is available to all students through phone, email, or chat.
University of Akron students at a campus festival

Microsoft Office

All UA students have access to Outlook and Office 365 for free.
Students serving on The University of Akron campus

Online Proctoring

UA uses Respondus LockDown Browser for proctored online exams.
On-campus UA intercollegiate athletics

Microsoft Teams

Teams is our preferred tool for synchronous online instruction at UA. Think of Teams as a mashup of Zoom and Slack or Discord.
UA students at a career fair on campus

Diving Into Online Learning

This free "course" will help you learn how to use Brightspace and provide tips to help make sure you are prepared to learn online.
The University of Akron offers numerous health & wellness avenues within student activities and campus life.

Privacy Policies

At UA, we take our privacy seriously. Learn more about the privacy policies of the software and platforms you are likely to use.
Students in a university business fraternity

Technology Requirements

Make sure your browser is supported by Brightspace here.
The skyline of Akron, home to companies and nonprofits where our students intern

Accessibility Statements

Find accessibility statements for common software used in our online courses.