About Us
Information Technology Services
Under the guidance and direction of the Vice President for Information Technology and CIO, Information Technology Services (ITS) is dedicated to supporting the University's academic, research, and business goals.
ITS supports the University by providing information services including:
- enterprise-wide academic and business applications
- learning technologies and scholar/learning services
- computing hardware and operating system infrastructure
- networking and telecommunication services
- institutional planning
- assessment initiatives
To best achieve these goals, ITS operates as several deparments under the Information Technology umbrella.
- Computer Operations
- Enterprise Applications Services
- Instructional Services
- ITS Communications
- Networking Services
- Project Management
- Software Training Services
- Telecommunications
- Web Services
Within each area, ITS performs a variety of tasks (server administration, computer support services, database administration, computer-based testing, etc.).
ITS Provides & Supports:
- ZipLine
- Springboard!
- Web Design & Support
- Project Communications
- Network access
- Instructional Services
- Computer Based Assessment & Evaluation
- Design & Development
- Computer lab support (general purpose labs)
- Computer Repair Services
- Project Management
- Phone support and Zip-TV, ZipFlicks and Residence Life Cinema Channel
- Internet and Server Systems Services
- Audio Visual Services
- Distance Learning
- Enerprise Applications Services (PeopleSoft)
- Hardware & Operating Systems Services
- Computer security and passwords
- Email services
- Software Training and online documentation for software and services
- Computer help through our Support Desk
ITS reports to the Board of Trustees
2012
2011
2010
2009
More on our projects
ITS Organization
ITS Organization Chart (v. November 2011)
The University of Akron
Akron, OH 44325
Phone: 330-972-7111
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