IT Service Desk
The IT Service Desk provides free tech support and troubleshooting help with your computing needs by phone, email, or in-person at the Computer Center.
Benefits
- Get full IT Service Desk assistance with computing issues ranging from email to software to hardware issues
- Get immediate help to reset your password and MFA
- Find answers to common computing questions easily online
- Get hardware troubleshooting and repair
- 24/7 Online Self Help at https://support.uakron.edu
- Convenient parking next to the Computer Center
- Free diagnosis for computer problems, with recommendations for repair if needed
- Full installation, repair and data recovery services
Requirements
- To use the IT Service Desk, you must have a valid UANet ID
Available To
- Students
- Faculty and Staff
Service Provider
Information Technology Services (ITS)
185 Carroll Street
330.972.6888: