IT Service Desk

The IT Service Desk provides free tech support and troubleshooting help with your computing needs by phone, email, or in-person at the Computer Center.


Benefits

  • Get full IT Service Desk assistance with computing issues ranging from email to software to hardware issues
  • Get immediate help to reset your password and MFA
  • Find answers to common computing questions easily online
  • Get hardware troubleshooting and repair
  • 24/7 Online Self Help at https://support.uakron.edu 
  • Convenient parking next to the Computer Center
  • Free diagnosis for computer problems, with recommendations for repair if needed
  • Full installation, repair and data recovery services


Requirements

  • To use the IT Service Desk, you must have a valid UANet ID


Available To

  • Students
  • Faculty and Staff

Service Provider

Information Technology Services (ITS)

185 Carroll Street

330.972.6888: