IT Service Desk

The IT Service Desk provides free tech support and troubleshooting help with your computing needs by phone, email, or in-person at the Computer Center.

Benefits

• Get full IT Service Desk assistance with computing issues ranging from email to software to hardware issues
• Get immediate help to reset your password and MFA
• Find answers to common computing questions easily online
• Get hardware troubleshooting and repair
• 24/7 Online Self Help at https://support.uakron.edu 
• Convenient parking next to the Computer Center
• Free diagnosis for computer problems, with recommendations for repair if needed
• Full installation, repair and data recovery services

Requirements

• To use the IT Service Desk, you must have a valid UANet ID

Available To

• Students
• Faculty and Staff