Distributed Technology Services (DTS)

The University of Akron offers flexible and cost effective IT support for departments and organizations on campus. Support options vary as needed and range from quick remote solutions to full-service onsite support. Our staff also provides support on a number of short-term and long-term technical projects to meet the diverse and growing needs of the campus community. You can look up your zone tech on uakron.edu/helpdesk using the search box on the left hand side. To open a ticket, contact the IT Help Desk by phone at 330.972.6888 or by email at helpdesk@uakron.edu.


  • Free of cost to faculty and staff (with the exception of upgrades and replacements)
  • Flexible IT staffing
  • Securing your computing environment with current University of Akron security software and best practices
  • Dedicated Help Desk support line for assistance via phone, chat, remote access, and email
  • Dell and Apple certified technicians available 


  • Only work with University machines, purchased either by the Department or ITS

Available To

  • Faculty/Staff

Service Provider

Information Technology Services (ITS)

185 Carroll Street