Computers and Telephones
UANet ID and password
You will be assigned a unique identifier for log in, registration, grades, and other purposes. This unique identifier is called a UANet ID. As soon as Human Resources (330-972-7090) has entered your hire information into the University’s system (PeopleSoft), you can apply for your UANet ID and password by calling the IT Help Desk at 330-972-6888. They will assign your UANet ID and initial password. Please change the pre-assigned password for your ID as soon as you receive it.
A UANet ID is created for all employees upon hire to the University and is printed on your Zip Card -- your campus ID -- which provides access to various online systems and services. With your UANet ID and password, you will have access to your office computer, UA e-mail account, on-campus internet access, My Akron (personal employee information), including access to your UA e-mail account when off-campus.
The University of Akron offers a web-based email system for all employees that you can use anywhere Internet access is available. Your email address is your UANet ID plus @uakron.edu. You can access your email account from your office computer on the desktop through Microsoft Outlook and a smartphone with the Outlook app. How to set up your email.
Voicemail
All phones are connected to a web-based phone and voicemail system via Microsoft Teams. See details.
My Akron
My Akron is your access to University services, such as Springboard (our learning management system), free software downloads, employee benefits, software training support, registration, grades and more. Log into My Akron.
Our help desk: 330-972-6888
Contact the help desk if you need assistance about computers and software; contact if you need to activate your UAnet ID, change your password, or have problems with your dial-up internet service. Visit the help desk online or call 330-972-6888.