Dispute Resolution Procedures for Eligibility for Services

If a student wants to appeal a decision regarding eligibility for services based on the disability specialist's review of the documentation, the following procedure has been established.

Step 1: Request an appointment to meet with the disability specialist who reviewed the documentation and made the original determination. If the concern cannot be resolved at this level, initiate Step # 2.

Step 2: Request an appointment to meet with the immediate supervisor of the disability specialist who reviewed the documentation originally. If after this meeting, the situation is not rectified to the student's satisfaction, initiate Step # 3.

Step 3: Request an appointment with the Vice President for Student Affairs or her/his designee. The Vice President for Student Affairs (or designee) may consult other relevant professionals as needed to make the decision. After this meeting if the situation is not rectified to the student's satisfaction, initiate Step # 4.

Step 4: Request an appointment to meet with the Provost. The decision of the Provost is final.