Center for Conflict Management Testimonials

Read praise from past participants on our Conflict Transformation Training

"As Director of the Neighborhood Leadership Institute of Summit County, I consider the training presented by Bill Lyons of The University of Akron an incredibly valuable piece of our program. Each year, his session challenges our participants to change and grow, review and reconsider how they view conflict in their lives, personally and professionally.

As we work to equip grassroots community leaders, we know that we would be far less effective without the thoughtful, thought provoking material presented by Dr. Lyons. People have conflict. Bill helps people understand the nature of conflict but more importantly how it can be harnessed and utilized as a productive force in our lives. If your organization has people, your organization needs to hear from Bill Lyons."

John Hafford II, Director
Neighborhood Leadership Institute of Summit County

"Professor Lyons is a dynamic instructor who engaged the group through fun and insightful exercises and discussion. By the end of the workshop, I no longer feared conflict because I was better equipped with tools to manage it."

Hudson Action Together

"One of the most powerful educational workshops we provided at the Step II Transitional Domestic Violence Shelter was a conflict management program offed by the University of Akron’s Center for Conflict Management. Dr. Lyons and his team provided ongoing group sessions to the adult residents who were often faced with conflicts and disagreements as a result of living in such confined quarters. The conflict management team provided the staff with tips on dissolving and mediating conflict, but more importantly, the facilitated group sessions allowed the residents to learn techniques to resolve conflict on their own."

Leanne Graham, Step II Shelter Manager
Battered Women’s Shelter of Summit and Medina Counties