About the Provider: Anthem

Anthem's website: www.anthem.com

Anthem's Customer Service Phone Number:1-844-653-7397

Provider Search

1. To determine if a physician is in the network, you should search the Anthem provider network
2. Once you go to www.anthem.com you will click on the "Find Care" button
3. Search as a Guest, click on "Guests" icon
4. "What type  of care are you searching for?" select Medical
5. "What State do you want to search with?" select your state
6. "What type of plan do you want to search with?" select Medical (Employer-Sponsored)
7. "Select a plan/network", for members in Oho select Blue Access PPO or out of state members select National PPO (BlueCard PPO) and click on "Continue" button
8. Select your search criteria

Anthem Informational Flyers

• Anthem Complex Care Flyer
• Anthem Cancer Support Flyer
• Anthem LiveHealth Online Member Flyer
• Anthem Substance Abuse Anyone Can Become Addicted
• Anthem Substance Abuse Misuse Truth Flyer
• Anthem Substance Abuse Extra Support
• Anthem Preventative Care Flyer
• Anthem Special Offers/discounts flyer
• Anthem Blue Cross Blue Shield Global Care

Information for Active Employees

• Medical Plan Rates for 2021
• AAUP Medical Plan Rates for 2021
• Anthem General Plan Summary
• Gold Plan: Summary of Benefits and Coverages
• Blue Plan: Summary of Benefits and Coverages
• SBC Glossary of Health Coverage and Medical Terms
• Working Spouse Form 2021 - Must be completed each year if electing spousal coverage
• Gold Plan: Summary Plan Document
• Blue Plan: Summary Plan Document
• Anthem Claim Form

About the Provider: Delta Dental

Delta Dental's website: www.deltadentaloh.com

Delta Dental's Customer Service Phone Number: 1-800-524-0149

Information for Employees

• Delta Summary of Plan Benefits
• Delta Plan Document
• Dental Claim Form
• Delta Dental Grin Newsletter - Spring 2021
• Delta Dental - Can my dentist chanrge me for PPE?

About the Provider: VSP - Vision Service Plan

VSP's website: www.vsp.com

VSP's Customer Service Phone Number: 1-800-877-7195

Information for Employees

VSP Claim Form

VSP Member summary

VSP Real Provider Choices

VSP - The Importance of an Eye Exam

VSP Exclusive Member Discounts

VSP TruHearing Hearing Aid Discount Offer

About the Provider: CVS Caremark

CVS Caremark's website: www.caremark.com

CVS Caremark's Customer Service Phone Number: 1-888-202-1654

Prescription Gold Card Prescription Blue Card

Participating pharmacies

Beyond CVS, these pharmacies will accept your prescription ID card.

Mandatory generic policy

If the member or the physician wishes to use a brand name drug when the U.S. Food and Drug Administration has determined a therapeutically equivalent (“AA” or “AB” rated) generic is available, the member will pay the difference in the brand name and generic medication price, plus the generic co-payment. Members may still elect to use brand name medications if they choose, but they will be required to pay the difference in the brand name and generic medication price, plus the generic co-payment. 

From the FDA: Understanding generic medications

Plan Summary

To view the Summary of the Prescription Drug plan, click here.

Affordable Care Act - Smoking Cessation

To view Tobacco Cessation coverage, click here.

Paper Claim Forms

To view and/or edit and print a Paper Claim Form, click here

Finding low-cost Rx Options

To view flyer of the CVS Caremark Check Drug Cost tool, click here

About the Provider: UNUM

UNUM's website: www.unum.com

UNUM's Customer Service Phone Number: 1-800-421-0344

About the Coverage

Information for Employees

       UNUM Short-term Disability Plan Document

        UNUM HIPAA Release

       UNUM Submitting a Disability Claim Flyer

       UNUM Telephonic Claims Flyer

About the Provider: UNUM

UNUM's website: www,unum.com

UNUM's Customer Service Phone Number: 1-800-421-0344

About the Coverage

Information for Employees

       UNUM Long-term Disability Plan Document

       UNUM Submitting a Disability Claim Flyer

About Provider: UNUM

UNUM's website: www.unum.com

UNUM's  Life Insurance Customer Service Phone Number: 1-800-445-0402

About the Coverage

Information for Employees

       Beneficiary Election Form  - Please return to Office of Benefit Administration, +0602

       UNUM Evidence of Insurability Form

       UNUM Life Active Plan Document

      UNUM Life AD&D Plan Document

      UNUM Life and Accident Claim Form

      UNUM Life Planning Financial and Legal Resources Flyer

      UNUM Portability/Conversion of Life Flyer

      UNUM 2020 Life Portability Rates

Please use these forms if you sustain a work-related injury. Completion of these forms does not assure the allowance of the claim in accordance with the Ohio Bureau of Workers’ Compensation.

• The University of Akron Accident Report
• The University of Akron Accident Report Involving Hazardous Materials
• List of Workers Compensation Occupational Health Providers in University of Akron Area

About the Provider: Chard Snyder

Chard Snyder website: www.chard-snyder.com

Chard Snyder Customer Service Phone Number: 1-800-982-7715

Information for Active Employees

FSA Reimbursement Online Job Aid

FSA Claim Form

FSA Annual Carry Over

Verification of Medical Expenses

Chard Snyder Mobile App

FSA Benefit Card

Why Your Benny Might Stop Working And What to Do About It

Approved Dental Expenses

FSA Orthodontic Expenses

FSA Account Summary Plan document

Flexible Spending Accounts are a smart way to pay for your out-of-pocket qualified healthcare and/or dependent care expenses. You can enjoy tax savings and a convenient debit card for your eligible expenses.

Flexible spending accounts allow employees to set aside money on a pre-tax basis to pay for eligible out-of-pocket medical and dependent care expenses, therefore reducing taxable income. The monies set aside for these accounts must be used for expenses not reimbursed by other coverage.

The Health Care Spending Account allows you to be reimbursed for non-covered and medically necessary medical, dental or eye care expenses. Employees can contribute a maximum of $2,750 in into a health care flexible spending account. Participants will receive a debit card for easy FSA withdrawals for eligible items. The plan will continue to have a grace period for claim submissions. For all claims incurred prior to December 31, 2020, the claims must be submitted to Chard Snyder no later than March 31, 2021. In addition, FSA funds up to $500 may be carried over to the 2021 plan year. This change applies to Health FSAs only and does not apply to Dependent Care FSAs.

The Dependent Care Spending Account allows you to be reimbursed for child and dependent care expenses for dependent up to the age of 13(e.g., daycare etc.) that are required for you or your spouse to work. Employees can contribute a maximum of $2,500 or $5,000 if married and filing a joint tax return

Information for Retirees

Healthcare Reimbursement Account (HRA) Summary

HRA Reimbursement Online Job Aid

HRA Claim Reimbursement Form

Healthcare Reimbursement Account (HRA) Summary Plan Description

Why Your Benny Might Stop Working And What to Do About It

Chard Snyder Mobile App

About the Provider: AllOne Health/Impact Solutions

Impact Solutions website

IMPACT Solutions is the administrator of the University’s confidential employee-assistance program.

The IMPACT Employee Assistance (EAP) & Work/Life Program offers access to confidential professional support 24 hours a day, 365 days a year. The IMPACT program includes access to unlimited phone consultation, six complimentary face-to-face counseling sessions per person per occurrence, plus an expansive collection of resources.

The IMPACT Employee Assistance (EAP) & Work/Life Program is available 24 hours a day, 7 days a week by calling 800-227-6007.

For additional information, log on to Impact Solutions’ site for access to articles, resources and interactive features. The member logon is UAkron.

AllOne Health has provided a live webinar schedule for the remainder of the year. If you are interested in learning how to manage your time while working remotely, the art of active listening, prioritizing numerous responsibilities and more, you can register here: AllOne Health Annual Live Webinar Schedule: Click here for more information and to register for webinars.

EAP Overview
IMPACT MyLifeExpert Flyer.
Guide to setting up your MyLifeExpert account.
IMPACT Employee Assistance and Work/Life Program
IMPACT Quit Center for Tobacco Addiction
IMPACT Website om Smart Phone
IMPACT Identity Theft Protection Benefit
IMPACT Saving Center
IMPACT Online Service Request
IMPACT Mental Health and Suicide Awareness National Resources
Impact Summary Plan Description

Mailing address:
The University of Akron
Human Resources, Benefits Administration
Akron, Ohio 44325-0602

Building location:
Administrative Services Building

185 E. Mill St

Send us an e-mail.

Phone: 330-972-7090
Fax: 330-972-5195

Benefits Administration staff